Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store is frequently described as clean, well-organized, and well-stocked, contributing to a pleasant shopping experience.
Management Issues
Some reviews highlighted concerns about management's treatment of employees and customer service, indicating a need for improvement in this area.
Product Quality
While many customers appreciated the fresh produce and good deals, there were complaints about the quality of certain items, particularly meat and produce.
Curbside Pickup
Curbside pickup service received negative feedback, with reports of issues such as unresponsive contact numbers and poor service.
BT
Bryan Tull
Feb 11, 2026
2.0
Excellent staff that’s always giving a smile to their customers. Management however seems to lack empathy to their employees. I have been buying candy bars for random people I see there (to include employees) for years. It’s my small way of putting a smile on someone’s face. Today I was told management will no allow me to put a smile on their employees face and brighten someone’s day. That they have written people up (this employee specifically) for receiving a snickers. That’s crazy.
Off your high horse and get out from the office.
CD
Chris D
Feb 10, 2026
5.0
Autumn was a lot of help today! She saw i was struggling and came over to save the day! I had a big order, she went and grabbed another cart and proceeded to put my groceries in my cart for me, that was great courage and a great deal of outside the box thinking to help out today! Thanks Autumn keep up the great work
RH
Robert Harper
Jan 4, 2026
5.0
Revamped store. Removed Deli increased area for more fruits and vegetables!
QQ
Q
Oct 19, 2025
5.0
Employees were friendly and went out of their way to help me find an item. Storecwas clean, aisle not cluttered.
What are the operating hours for Food Lion in Branchwood, Jacksonville, NC?
Food Lion in Branchwood, Jacksonville, NC is open daily from 6:00 AM to 11:00 PM.
Where is Food Lion located in Branchwood?
Food Lion is located at 104 Branchwood Shopping Center, Jacksonville, NC 28546, USA.
Does Food Lion offer accessible facilities?
Yes, Food Lion has wheelchair accessible entrances and parking, as well as public restrooms.
What payment methods does Food Lion accept?
Food Lion accepts pay by check, debit cards, and mobile NFC payments. They do not require cash only transactions.
Does Food Lion sell organic and prepared food products?
Yes, Food Lion sells organic products and food prepared on site.
Is there a rewards program at Food Lion?
Yes, Food Lion offers the Shop & Earn Rewards Program to help customers save.
How can I contact Food Lion in Branchwood?
You can reach Food Lion by phone at +1 910-455-8566 or visit their website at https://stores.foodlion.com/nc/jacksonville/104-branchwood-shopping-ctr.
What nearby places can I visit before or after shopping at Food Lion?
Nearby places include Redbox for movie rentals, Satou Hair Braiding and Innovative Styles 2 for beauty services, and Brazilian Jiu Jitsu Jacksonville NC for fitness and martial arts.
Are there financial service options near Food Lion?
Yes, nearby financial services include Coinme and LibertyX Bitcoin ATM for ATM services, and Western Union for money transfers.
Can customers access other shopping or services in the Branchwood Shopping Center?
Yes, the Branchwood Shopping Center has various other services like Mavis Tires & Brakes, RE/MAX Home Connections real estate, and Clearwater Pools and Spas for home improvement needs.
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