Dunkin'

Reviews

• TD

  T Dare

  Apr 22, 2026
  4.0
  Rude customer service by the manager of this location. Couldn’t help us get the correct order when telling them it’s my first time ordering and I don’t know exactly if I’m saying the order right and wanted to show them. The manager didn’t want to help me and became extremely disrespectful and then refused to tell me his name. I told him as a business owner in onslow county, I know that his customer service skills should be way better. He didn’t care and showed the younger staff that being rude to paying customers is the way to go. Won’t visit again. Update was contacted by the owner and did address the situation and was able to get me right talked for a little and worked it out. Thank you!
• LL

  Lakeisha

  Apr 15, 2026
  3.0
  The drive thru be having people wait 20-25 minutes for their orders ….Nobody in the building wears hair nets. Hair be sticking to people cups. Sanitation is bad here
• CH

  Cheyenne Hagga

  Apr 10, 2026
  5.0
  This is my go to coffee spot. The only dunkin that gets it right everytime.
• BP

  bray P

  Mar 28, 2026
  5.0
  Nice staff and quick service
• BC

  Brianna Cranco

  Mar 26, 2026
  1.0
  I put in an order for pickup through the drive through. There's usually a long wait at this location so I expected to wait. My order was correct, but the customer service was disappointing. When I pulled up to the window, I wasn’t acknowledged at all—no greeting, no “thank you,” nothing. The worker just handed me my items without saying a word. It felt impersonal and unwelcoming. A simple greeting or basic interaction would make a big difference.

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