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Brand Certified

Chipotle Mexican Grill

3.4
(1144 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1345 Western Blvd, Jacksonville, NC
28546, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.4
1,144 reviews
5 stars
449
4 stars
218
3 stars
102
2 stars
93
1 star
282
  • TH
    Tree ho
    1 day ago
    1.0
    bag ripped from bottom :(
  • GG
    Gargenall
    Apr 21, 2026
    2.0
    Im an avid fan of Chipotle and even used to work at one, but Ive got to say, this one is one of the worst ive been to. Ive come in to this location probobly 3 or 4 times and every time its been the same issues. - Poor Attitude - Bad Cook - Greedy Portioning. Every time I come in, not only does every employee seem visibly annoyed at my presence despite it being the middle of the day, but they're extremely greedy with their scoops too. Every time I ask for guacamole, they give half of what Im used to recieving at nearly every other location ive been to, and when I ask for even a smidge more, im told that they'll charge double??? On the off chance I order from them via doordash too, they skimp even more. My burrito was barely the size of my fist. Their cook is also not following the recipes correctly, because their rice, beans, and fajitas are always completely underseasoned. The fajitas especially are supposed to get salt and Oregano, and they always seem to have neither. This Chipotle gets the job done I suppose, but I really think a change of management or staff would make me way less hesitant to come in.
  • CE
    Christine Evans
    Apr 7, 2026
    2.0
    The burritos are always a different size and the workers have an attitude
  • TK
    Taylor K
    Apr 4, 2026
    5.0
    The other day I had A DoorDash order and there was no option for extra rice so I called the store and thankfully the GM Iva Blum Helped me out so much She was very nice. I don’t go there often, but I will because of her!
  • MB
    Mindy Bolton
    Mar 29, 2026
    3.0
    Should be common sense but always double check your take out order. The bag with my name had someone else's food inside so I had to wait while my order was remade and then they forgot my queso. The worker seemed very flustered but was apologetic. The food was tasty though and portions were typical for Chipotle. Hopefully my original order went to a good home. They'll have some leftovers to munch on for sure.

Brand Certified Facts from Chipotle Mexican Grill

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Certified April 26, 2026Yext Knowledge Graph
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