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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.0
(169 reviews)
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Business Details

6405 Old Monroe Rd Ste D, Indina Trail, NC
28079, United States
(704) 774-1144
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Location

Jimmy John's
6405 Old Monroe Rd Ste D, Indina Trail, NC
28079, United States

Hours

Reviews

3.0
169 reviews
5 stars
68
4 stars
12
3 stars
11
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, unprofessional behavior, and lack of communication regarding orders.

Food Quality

Many reviews highlighted issues with food quality, including incorrect orders, stale bread, and missing ingredients.

Stock Availability

Customers frequently noted that the location was often out of key ingredients, leading to unsatisfactory experiences.

Management Concerns

Several reviews pointed to poor management and lack of oversight, contributing to the overall negative experiences reported by customers.

Delivery Problems

Multiple customers experienced issues with delivery, including long wait times, missing items, and lack of delivery drivers.
  • RD
    Rhonda Doe
    2 days ago
    5.0
    Jimmy John's under NEW management/owners is finally open in Sun Valley! Had to try and order one of my faves. It was clean, staff was engaged, courteous and new what they were doing. So excited to be able to order my unwich again!
  • CS
    Carly Stewart
    Feb 14, 2026
    5.0
    Seriously fast and friendly service! I stopped by the Jimmy John's on my lunch break today, and I was in and out in under 5 minutes. The guy who took my order was super nice. My sandwich was perfect, exactly how I ordered it, and it was super fresh. This location is definitely doing it right.
  • BG
    Bryce Golden
    Feb 13, 2026
    5.0
    Jimmy John’s never disappoints! The sandwiches are always fresh, fast, and made exactly how I order them. The bread is perfectly soft with just the right amount of crunch, and the ingredients taste high quality every time. The staff is friendly and efficient, and my order is ready in what feels like seconds — they really live up to the “freaky fast” reputation. Whether I’m grabbing lunch on the go or ordering for a group, it’s consistently a great experience. Highly recommend!
  • JA
    John Ashby
    Feb 12, 2026
    5.0
    I have eaten here a few times since they have reopened. I could not be more satisfied with the turn around. Food was fast and amazing, the restaurant was spotless, and I could not have asked for a better experience
  • CE
    Charles Fortner (Evli)
    Feb 6, 2026
    5.0
    So happy they reopened. The Team seemed excited and willing to help make my experince enjoyable. KICKn Ranch chips are amazing. Toasting my #7 made the salami and cheese so yummy.
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Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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