Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.2
234 reviews
5 stars
53
4 stars
13
3 stars
11
2 stars
17
1 star
140
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late hours.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and lack of accountability from staff.
Wait Times
Long wait times in the drive-thru and for food preparation were commonly mentioned, with some customers waiting over 30 minutes.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and failure to address customer complaints.
- KCKianna ConwayOct 29, 20251.0My sister and I ordered our food and it took the company AND the delivery person OVER AN HOUR to make and deliver our food. Supposedly, the driver was "stuck in traffic." I've gone down the highway from Exit 51 down to not too far from the Goodwill. It doesn't take almost an hour to drive it.
- JEJoseph EbnethOct 15, 20251.0This location is clearly leaving their food out longer than it should be particularly at night. Patties are cold every time. They’re sitting out so long there’s probably bacteria growing on them. Fries are out longer than they should be as well and are always cold. I’m surprised the health inspector hasn’t caught this yet. Don’t waste your time here. I’m not sure anything will change until the owner cares. Maybe their sales going down might wake the owner up.
- GBGaret B.Oct 8, 20251.010/8/25 I pulled in the drive through at 9:02 and was told I couldn’t order because they were only taking DoorDash or mobile orders. If this is your new business model, you’re failing! You just lost a 40 year customer!
- VVVOct 6, 20251.0Staff refuses to acknowledge or greet guests. Stood around for 5 to 10 minutes standing as the lone person waiting to place an order. One person stood at the drive thru window and made eye contact with me, but rather than greet me they just laughed and carried on with their personal conversation with another staff member.
- DTDonette ThornburgOct 5, 20252.0Ordered a family chilli was told did have much so we settled for 2 large as we waited the drive thru was selling chilli and well people were bringing stuff in to be fixed. Some one asked for sweet tea and the response was were out. What happened to doing your best at what you do. Was amazed that no one once smiled. Everyone acted like they wanted to be somewhere else. Won't be back McDonald's is on their Game at the 37$ level food purchase. Dave would hang his head in shame
Frequently Asked Questions About Wendy's
Is Wesley Chapel Stouts Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indian Trail, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indian Trail, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 635-7437.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wesley Chapel Stouts Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Indian Trail, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2913 Wesley Chapel Stouts Rd still open?
Yes! This Wendy's location in Indian Trail, NC is open daily from 6:30 AM to 1:00 AM.
What are the drive-thru hours for this Wendy's location?
The drive-thru is available daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's on Wesley Chapel Stouts Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order for pickup or delivery at this Wendy's?
You can order through the Wendy's mobile app or online at https://order.wendys.com by selecting this location.
Does Wendy's offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How do I contact the Wendy's at 2913 Wesley Chapel Stouts Rd for questions or feedback?
You can call the restaurant at (704) 635-7437 or reach Wendy's Customer Care via their website or 888-624-8140.
What nearby dining options are available around Wendy's on Wesley Chapel Stouts Rd?
Nearby, you can find Shoku Sushi and Bar for Japanese cuisine, Taco Bell for Mexican fast food, and East Coast Wings + Grill for American-style wings and burgers.
Are there any fitness or wellness centers near this Wendy's?
Yes, Club Pilates is nearby for Pilates workouts, and The Joint Chiropractic offers chiropractic and massage services.
What nearby essential services can customers access around Wendy's location?
Customers can visit Family Urgent Care for medical needs, Publix Super Market for groceries, and Western Union for money transfer services close to Wendy's.