Wendy's

2.3
240 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2913 Wesley Chapel Stouts Rd., Indian Trail, NC
28110, United States

Hours

Reviews

2.3
240 reviews
5 stars
55
4 stars
14
3 stars
12
2 stars
18
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food, contributing to frustration.

Food Quality

Several reviews mentioned cold or stale food, indicating a lack of attention to food preparation and freshness.

Long Wait Times

Customers consistently experienced long wait times in both the drive-thru and for food preparation, often leading to dissatisfaction.

Management Issues

Feedback pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
  • SS
    Scott
    Dec 18, 2025
    2.0
    I have always liked Wendy's. Service has never really been a problem. However the burgers themselves are considerably smaller. Quite disappointed!!
  • AM
    Anmol More
    Dec 12, 2025
    1.0
    Brand new Wendy’s the employees will shut this company down bad Manager the menu board light has been out for so long. Nobody cares.
  • JS
    Jonathan C Stephens
    Dec 9, 2025
    3.0
    Burger #1 - requested NO mayo, but received mayo Burger #2 - requested NO onion, but received onion ... asked FOR pickles and mayo but didn't receive pickles and mayo. Received bacon, even though the burger doesn't come with it. Burger #3 - received as ordered Burger #1 & #2 eaters were pretty bummed out.
  • MO
    Mac Oudin
    Dec 9, 2025
    5.0
    The architecture inside is beautiful is clean
  • KC
    Kianna Conway
    Oct 29, 2025
    1.0
    My sister and I ordered our food and it took the company AND the delivery person OVER AN HOUR to make and deliver our food. Supposedly, the driver was "stuck in traffic." I've gone down the highway from Exit 51 down to not too far from the Goodwill. It doesn't take almost an hour to drive it.

Frequently Asked Questions About Wendy's

Is Wesley Chapel Stouts Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2913 Wesley Chapel Stouts Rd still open?

Yes! This Wendy's location in Indian Trail, NC is open daily from 6:30 AM to 1:00 AM.