Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor service, including rude and unprofessional behavior from management and staff.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Some customers noted cleanliness issues, including dirty floors and unsanitary conditions.
Food Quality
Feedback on food quality was mixed; while some enjoyed the food, others received cold or reheated items.
Staff Friendliness
While some reviews praised friendly staff, many others reported unfriendly or dismissive attitudes from employees.
KG
Kia G
Oct 26, 2025
1.0
Would give 0 stars if I could manager on duty Sunday, Oct.26th at 4:11pm was very unprofessional, rude, and unpleasant. Employee told me the managers name was Kiara , host name was Kayla. Will be reaching out to corporate.
GR
Gisselle Rosales
Oct 26, 2025
1.0
I went through the drive-thru today around 4pm. When we got home, we realized we were missing fries. (And, of course, they never gave us a receipt.) We tried calling the store numerous times, but no one picked up just endless ringing, which is ridiculous. So, we drove all the way back just to get our missing food. We got back in the drive-thru and asked for a manager. The manager, Kiara, walked up to the window and when we asked why the phones weren’t working she responded with the most unprofessional thing I've ever heard: "I wasn't in the office, wassup." When we calmly explained the issue of the missing food, she got immediately nasty. She had a total attitude, a stank face and was completely dismissive. When asked for her name, she pretended not to hear and shut the window and said something that made all the other employees around her laugh. The employee who finally handed us the missing food actually told us that Kiara was the manager’s name. Zero apology offered. They need to train their people better, starting with management. Zero stars, would not recommend.
JC
John Cary
Oct 21, 2025
5.0
It's a Wendy's. However, it is clean and the employees are friendly
BW
Brandon Watts
Oct 12, 2025
1.0
Waited 30 minutes to get our order took just for them to say they don't have any money to brake a 100.00 bill smh how you run a franchise like that and can't even brake a 100 will never go back to that Wendy's and highly do not recommend going there
CH
Cameron Hoover
Oct 11, 2025
2.0
Not very happy with this trip. I know it's just fast food however when I look forward to a spicy chicken sandwich all I'm given on it is a small slap of mayo and a sprinkle of lettuce.. I want what's advertised.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Indian Trail, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Indian Trail, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 821-1799.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 64 Indian Trail Wendy’s serve breakfast?
Yes, this Wendy’s location in Indian Trail, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Indian Trail?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to midnight.
Does the Wendy's at 13810 Independence Blvd serve breakfast?
Yes, breakfast is served including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Indian Trail, NC?
Yes, delivery is available. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's in Indian Trail?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact Wendy's at this location?
You can contact Customer Care via live chat or phone at 888-624-8140, or call the location directly at (704) 821-1799. Online feedback can be given through Wendy’s Customer Satisfaction Survey.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing information are available on the Wendy's website at order.wendys.com or through their mobile app by selecting this location.
Is there a Wendy's app for ordering?
Yes, you can order using the Wendy's app available on the App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What are some restaurants near Wendy’s at 13810 Independence Blvd where I can grab a different kind of meal?
Nearby restaurants include Bojangles, Mi Casa Taco Truck offering Mexican food, Chick-fil-A for chicken dishes, Popeyes Louisiana Kitchen, and Smoothie King for smoothies and juices.
Are there any automotive services near this Wendy’s location?
Yes, Mr. Tire Auto Service Centers and Metro Motors NC are nearby for tire services and used car sales.
What nearby places could I visit after eating at Wendy’s in Indian Trail?
You could visit Besties Boutique & Marketplace for shopping, Bee's Knees Vintage Store for antiques, or the Shirdi Sai Temple of Charlotte for cultural experience.