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Wendy's

3.9
(800 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13810 Independence Blvd, Indian Trail, NC
28079, United States

Hours

Reviews

3.9
800 reviews
5 stars
385
4 stars
194
3 stars
78
2 stars
49
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from management and staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold items and inconsistencies in preparation.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty floors and unsanitary practices.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food at certain times.
  • HT
    Hilem Guzman Torres
    Feb 8, 2026
    1.0
    Service was horrible the manager on duty was rude to me. Went inside to order food and was told that we need to go order at the drive thru and my family and I were walking out and she kept on repeating herself in a rude tone and I told her okay no need to repeat it and she kept going. Then she said “adios” on top of being rude what she was racial profiling my family. Y'all need to get a new manager that know how to talk to people.
  • BG
    Bryan Glenn
    Feb 7, 2026
    5.0
    Probably the best Wendy's location from salisbury to concord. My order always right and the food is always good. I don't live in the area but its on my way home and judging by all the cars I see pulling in, I'm not the only one who thinks so.
  • JM
    Jamar McCullough
    Jan 16, 2026
    5.0
    Good people fast pace
  • LJ
    Lori Jacobs
    Jan 13, 2026
    2.0
    Wendy's doesn't show the customer service they did with Dave in charge. I like the taco salads, but can't eat tomatoes, however, every establishment refuses to accommodate because they prepare them in advance. Unacceptable. What happens when they have someone with food allergies? Those patrons go elsewhere. Thus, so will I.
  • A
    Инна Мельник
    Jan 7, 2026
    1.0
    Never coming back to this Wendy’s. They forgot to put straws and sauces in the bag. Gave me the wrong water. When I asked them to fix it, I got rudeness, mocking, and attitude in response. Terrible, rude service and complete disrespect for the customer.

Frequently Asked Questions About Wendy's

Is 64 Indian Trail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Indian Trail?

The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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