Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from management and staff, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning cold items and inconsistencies in preparation.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, including dirty floors and unsanitary practices.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food at certain times.
HT
Hilem Guzman Torres
Feb 8, 2026
1.0
Service was horrible the manager on duty was rude to me.
Went inside to order food and was told that we need to go order at the drive thru and my family and I were walking out and she kept on repeating herself in a rude tone and I told her okay no need to repeat it and she kept going.
Then she said “adios” on top of being rude what she was racial profiling my family.
Y'all need to get a new manager that know how to talk to people.
BG
Bryan Glenn
Feb 7, 2026
5.0
Probably the best Wendy's location from salisbury to concord. My order always right and the food is always good. I don't live in the area but its on my way home and judging by all the cars I see pulling in, I'm not the only one who thinks so.
JM
Jamar McCullough
Jan 16, 2026
5.0
Good people fast pace
LJ
Lori Jacobs
Jan 13, 2026
2.0
Wendy's doesn't show the customer service they did with Dave in charge.
I like the taco salads, but can't eat tomatoes, however, every establishment refuses to accommodate because they prepare them in advance. Unacceptable. What happens when they have someone with food allergies? Those patrons go elsewhere. Thus, so will I.
A
Инна Мельник
Jan 7, 2026
1.0
Never coming back to this Wendy’s. They forgot to put straws and sauces in the bag. Gave me the wrong water. When I asked them to fix it, I got rudeness, mocking, and attitude in response. Terrible, rude service and complete disrespect for the customer.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Indian Trail?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and on Sunday from 6:30 AM to midnight.
Does the Wendy's at 13810 Independence Blvd serve breakfast?
Yes, breakfast is served including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Indian Trail, NC?
Yes, delivery is available. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's in Indian Trail?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact Wendy's at this location?
You can contact Customer Care via live chat or phone at 888-624-8140, or call the location directly at (704) 821-1799. Online feedback can be given through Wendy’s Customer Satisfaction Survey.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing information are available on the Wendy's website at order.wendys.com or through their mobile app by selecting this location.
Is there a Wendy's app for ordering?
Yes, you can order using the Wendy's app available on the App Store or through the quick link https://m-wendys.app.link/l6I2YpOzMMb.
What are some restaurants near Wendy’s at 13810 Independence Blvd where I can grab a different kind of meal?
Nearby restaurants include Bojangles, Mi Casa Taco Truck offering Mexican food, Chick-fil-A for chicken dishes, Popeyes Louisiana Kitchen, and Smoothie King for smoothies and juices.
Are there any automotive services near this Wendy’s location?
Yes, Mr. Tire Auto Service Centers and Metro Motors NC are nearby for tire services and used car sales.
What nearby places could I visit after eating at Wendy’s in Indian Trail?
You could visit Besties Boutique & Marketplace for shopping, Bee's Knees Vintage Store for antiques, or the Shirdi Sai Temple of Charlotte for cultural experience.
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