Papa Johns Pizza

3.4
256 reviews
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Business Details

6701-B Old Monroe Road, Indian Trail, NC
28079, United States
(704) 291-7227
https://locations.papajohns.com/united-states/nc/28079/indian-trail/6701-b-old-monroe-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Indian Trail, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Indian Trail pizza for any occasion. Call us for pizza delivery in Indian Trail or stop by 6701-B Old Monroe Road for carryout to order the best pizza in Indian Trail, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6701-B Old Monroe Road, Indian Trail, NC
28079, United States

Hours

Reviews

3.4
256 reviews
5 stars
105
4 stars
43
3 stars
21
2 stars
16
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported poor experiences with rude staff and unhelpful management, including instances of employees hanging up on customers.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Delivery Issues

Numerous complaints were made about late deliveries, cold food, and problems with the delivery service, particularly with DoorDash.

Food Quality

Customers expressed disappointment with the quality of the pizza, citing undercooked or poorly made items, and inconsistent taste.

Cleanliness and Safety

Concerns were raised about hygiene practices, particularly regarding employees not wearing masks properly during food preparation.
  • MM
    Marc Martin
    Dec 26, 2025
    1.0
    Tiffany Robinson was the most disrespectful employee. I will never go back.
  • RS
    Richard Sewell
    Dec 26, 2025
    1.0
    A worker name Tiffany Robinson was very rude. When I was trying to ask question. She asked if I was retarded. I couldn't believe it. Then hung up. When I called back. She answered the phone and I asked to speak to the manager. And she said the manager doesn't talk to retarded. And then hung up the phone. Then she gave her boyfriend my phone number and he texted me treating me life and my children life. I couldn't believe all this was happened cause I asked how long it was gonna take so I knew when to get there by. I recommend never going to this place. I love papa John pizza. But I will not support this location I hope it someone who own it's full on not with papa john cause if so this is sad .
  • AA
    Asqar Abdullaev
    Nov 4, 2025
    5.0
    Спасе а
  • AP
    Anna Proffit
    Nov 3, 2025
    1.0
    Ordered a pizza and BROWNIE and soda - the pizza was burnt, I got a cookie instead of a brownie, and no soda. Called and the manager said well you should have checked your order before leaving. Thanks a lot? Weird.
  • JM
    James MacArthur (ManOfTheCake)
    Oct 7, 2025
    1.0
    Placed an order before 11pm for Two pizzas on the Papa Johns website. The order said it was sent to Doordash. Order had not been picked up by midnight when the store closed, had to call twice to cancel the order.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Indian Trail, NC?

Delivery is available Monday to Thursday and Sunday from 10 AM to midnight, and on Friday and Saturday from 10 AM to 1 AM.

What time can I pick up my order from Papa Johns Pizza?

Takeout is available Monday to Thursday and Sunday from 10 AM to 11:40 PM, and on Friday and Saturday from 10 AM to 12:40 AM.