Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Indian Trail is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,051 reviews
5 stars
595
4 stars
185
3 stars
92
2 stars
57
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
While some customers praised the food, others expressed disappointment with the quality, including cold or poorly prepared items.
Cleanliness
Mixed reviews on cleanliness; some found the restaurant clean and organized, while others reported unsanitary conditions.
Atmosphere
Customers noted a lack of ambiance and comfort, with some describing the location as feeling more like a fast-food restaurant.
- LMLauren Miranda2 days ago1.0Horrible wait for a pick up order, They had a little bit of a rush, the girls in the bag we’re talking shit about the customers meanwhile, I’m waiting for them to get through their rush. None of them spoke to us except for one guy came up and when I said DoorDash, he walked away. The girls continued to talk shit about me and other customers, and then when I finally got fed up of waiting, I walked up to the counter. The girl helped yet another customer instead of asking me if I needed help, then ask me the name of the order and when I tell them the name because the bag has just been sitting there this whole time they all start giggling like it’s some kind of joke that your customer is now getting their food late. Good luck staying in business with that kind of attitude.
- DWDeejay Wells4 days ago5.0I would like to commend 2 employees, the manager Devonya and Genesis at the front. Everytime I come in here Devonya is very personable and polite and intentional with the customers. She always says hello and have a nice day when people leave. She always checks up on the customers as she passes by and she is ALWAYS consistent. Genesis at the front is always a pleasure to interact with and he is that way every single time. I like to honor truly good service as much as people are quick to get up here and complain.
- STSavanna ThomasNov 16, 20251.0TERRIBLE SERVICE! I came at 730pm. Was told once I got to the window to pay for my order that they couldn’t make the sandwich that I ordered. They asked me to choose something else but couldn’t provide any similar recommendations. So while I’m using my phone at the window to relook at the menu with a car waiting behind me, I finally make a decision on another sandwich and I’m told that they’re out of the cheese I have to choose something else again!! The attitude from the staff wasn’t pleasant either!! Not helpful, not polite. TERRIBLE EXPERIENCE!!!
- LRLeroy ReidNov 12, 20251.0I absolutely thought that my experience would be better than this. Especially for a $13 sandwich. I would never shop there again. They were even selfish with the vegetables. Not worth it at all! Heck I’m still hungry!
- DHDolly HafnerNov 11, 20251.0Ordered a dozen bagels,asiago,no taste at all and doughy texture.Very disappointed!
Frequently Asked Questions About Panera Bread
Does Panera Bread Indian Trail accept reservations?
No, Panera Bread Indian Trail does not accept reservations.
What are the operating hours of Panera Bread Indian Trail?
The restaurant is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 9:00 PM.
What types of meals does Panera Bread Indian Trail serve?
Panera Bread Indian Trail serves breakfast, lunch, brunch, and dinner.
Can I order delivery or pick up from Panera Bread Indian Trail?
Yes, Panera Bread Indian Trail offers dine-in, pick up, and delivery services.
Does Panera Bread Indian Trail have a drive-thru?
Yes, this location has a drive-thru for your convenience.
What payment methods are accepted at Panera Bread Indian Trail?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are there any fast food restaurants near Panera Bread Indian Trail?
Yes, nearby fast food restaurants include Burger King, Arby's, KFC, and Zaxbys, which are convenient options if you're exploring dining choices in the area.
What automotive services are located near Panera Bread Indian Trail?
Nearby automotive services include Meineke Car Care Center, Valvoline Instant Oil Change, FleetPride, and Christian Brothers Automotive, useful for customers needing vehicle maintenance nearby.
Are there any nearby locations where I can pick up shipments or mail?
Yes, there are UPS Access Point locations near Panera Bread Indian Trail for courier and shipping services.
What is the atmosphere like at Panera Bread Indian Trail?
Panera Bread Indian Trail offers a casual attire environment with a warm and welcoming atmosphere, featuring complimentary Wi-Fi for guests.