Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,464 reviews
5 stars
557
4 stars
277
3 stars
211
2 stars
124
1 star
295
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely slow service, with long wait times and unresponsive staff at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall incompetence in fulfilling requests.
Staff Behavior
Several customers experienced rude and unprofessional behavior from staff, including verbal abuse and lack of communication.
Cleanliness
The dining area was noted as dirty in multiple reviews, although some customers appreciated the manager's efforts to clean.
Food Temperature
Customers frequently received cold or lukewarm food, indicating inconsistency in food preparation.
- MSmichael stanfieldJan 3, 20261.0Yall suck honestly how do you have so much reliance on a kiosk that you allow someone to come in, stand there for 25 minutes. As people go through the orders and you don't take them at all. And actively ignored the fact that the person is trying to order. The reason I was trying to order in person was because the machine was not letting me select add another for a dollar a girl walks up and says, I'll be with you in 1 second. I waited, she never came back. Another girl came to take my order than start flirting with the manager giggling about their break i went outside, had to drive around to go order which the poor girl. I'm guessing who is training. I had no idea what I was talking about. Buy add one So then I gave up on the order. And tried to just get a Chicken Sandwich, they heard my frustration, and only gave me 4 of the nuggets. from the 6 in the order I paid more then I would have with deal and got less food every one needs to be fired except the girl at the window good lord lord
- SISamuel IveyDec 22, 20251.0Did y’all even cook my food? This is crazy
- BSBrian StoneDec 22, 20251.0Overheard the older white lady with blonde hair and a lot of makeup curse a customer at rhe drive thru window I thought this was a family setting after hearing her foul language I will not be bringing my children back to this McDonald's they need to do a complete overhaul with the whole staff and replace them if they can't handle working in a public setting then they should find another path in life .
- BBBrandonDec 11, 20251.0Waiting for over a hour. I did a online order and had no idea what my order even was... no one would respond at the drive thur speaker.... i pulled up to the window the people took 10 mins to show up... didnt even know about my order. Worse service of any place ive ever been to in all my life
- EKEvan KrauseDec 9, 20251.0Received completely wrong order! Phone number doesn’t work to contact restaurant strongly recommend to drive elsewhere staff is incompetent
Frequently Asked Questions About McDonald's
What are the hours of operation for McDonald's Indian Trail, NC?
McDonald's Indian Trail is open 24 hours a day, 7 days a week.
Does McDonald's Indian Trail offer delivery services?
Yes, McDonald's Indian Trail offers delivery services including same day and no-contact delivery.
Can I use the drive-thru at McDonald's Indian Trail all day?
Yes, the drive-thru is open 24/7 for your convenience.
What payment options are accepted at McDonald's Indian Trail?
McDonald's Indian Trail accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's Indian Trail located?
It is located at 303 Unionville Indian Trail Rd, Indian Trail, NC 28079, USA.
How can I order food online from McDonald's Indian Trail?
You can order online through McDonald's delivery website or via the McDonald's mobile app available on iOS and Android.
What services does McDonald's Indian Trail provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there convenience stores near McDonald's Indian Trail?
Yes, nearby convenience stores include Pure Mart, bp gas station, Exxon & Mobil Stations, and 7-Eleven for quick shopping needs before or after your meal.
Where can I get coffee or ice cream near McDonald's Indian Trail?
Nearby options include Dunkin' for coffee and Baskin-Robbins for ice cream, both ideal stops before or after visiting McDonald's.
Are there any financial services near McDonald's Indian Trail?
Yes, Suntrust bank and Western Union money transfer services are close by, convenient for handling errands around your visit.