McDonald's

3.5
1451 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
303 Unionville Indian Trail Rd, Indian Trail, NC
28079, United States

Hours

Reviews

3.5
1,451 reviews
5 stars
552
4 stars
276
3 stars
211
2 stars
124
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Temperature

Several customers noted that food was often served cold or lukewarm.

Cleanliness

The dining area was described as dirty by multiple customers, although some noted improvements.

Staff Friendliness

While some customers praised friendly staff, many others reported unprofessional behavior.
  • VC
    Victoria Ceballos
    5 days ago
    1.0
    Always missing items and food is mostly cold
  • MB
    Mackenzie Bolden
    Nov 17, 2025
    2.0
    I arrived at the speaker and sat there for a few minutes and no one said anything. So I drove around because the hours say that they are open. As I go around I see 2 people in the back. One with a headset. So I attempt to ask if they were open just so I know my next move as I am tired from traveling from Georgia to work out here tonight. They both looked me in my eyes and continued to ignore me as if I wasn’t there. VERY unprofessional. The petite manager lady looked as if she laughed that I was at the window rather then simply communicating or acknowledging my presence as a customer. I’m understanding and I know what it’s like to get off of a shift. That’s not an excuse to be rude. Very angry customer.
  • 22
    2024carlos
    Nov 16, 2025
    1.0
    The only think open at 1:30 service in the drive to is in another level of unprofessional. Not polite at all disrespectful on the way the ask you what you want. My wife ask for some more time to look at the menu say not.
  • TH
    Thomas Huettl
    Nov 12, 2025
    3.0
    It's what it is, McDonald's
  • NR
    Nathaniel Redd
    Oct 30, 2025
    5.0
    I just want to give this review in reference to the dining area. When I walked in all the tables were dirty. Food from other customers left everywhere. Food and debris were under the table. What I liked was the manger noticed the dining area was in a need for clean up. The manager immediately came out and cleaned up. Swept up, wiped the tables down. Restocked things near the soda station. I did like the Halloween decorations. Besides that my food came to my table hot. The young woman brought my food with a smile. Keep up the good work at this Indian Trail NC location. Only thing I couldn’t give a review on was the men’s bathroom. That’s because I didn’t need to go 😂.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's Indian Trail, NC?

McDonald's Indian Trail is open 24 hours a day, 7 days a week.

Does McDonald's Indian Trail offer delivery services?

Yes, McDonald's Indian Trail offers delivery services including same day and no-contact delivery.