Dunkin'

3.4
248 reviews
Decked Out Lattes
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Business Details

6405 Old Monroe Rd, Indian Trail, NC
28079, United States
(980) 425-4513
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indian Trail, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6405 Old Monroe Rd, Indian Trail, NC
28079, United States

Hours

Reviews

3.4
248 reviews
5 stars
115
4 stars
29
3 stars
20
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or inattentive staff, particularly during busy hours.

Order Accuracy

Numerous reviews highlight frequent issues with order accuracy, including missing items and incorrect drink preparations.

Cleanliness

While some customers praised the cleanliness of the store, others reported unsanitary conditions and a lack of attention to cleanliness.

Management Issues

Several reviews mention poor management practices, including rude behavior from managers and a lack of effective staff training.

Product Availability

Customers frequently noted that the store was often out of popular items, including donuts and coffee, leading to frustration.
  • KP
    Keegan Potter
    Nov 12, 2025
    1.0
    20+ minutes in the drive thru to pick up a mobile order
  • VM
    vicki matthews
    Nov 7, 2025
    5.0
    The Dunkalatte is the best drink ever. Thanks.
  • CC
    Christina Canuto
    Sep 21, 2025
    5.0
    We accidentally put an order in wrong this morning and general manager Jay was so kind to make our drink correctly. The store was absolutely PRISTINE in cleanliness and orderliness and she is a superstar at making the drinks efficiently! She was so pleasant and efficient even though it was incredibly busy. Thank you Jay!
  • JH
    Joy H
    Sep 13, 2025
    5.0
    I got an iced decaf pumpkin and it was so good. The girl at the window was very nice. Good job crew!
  • BS
    brittany sheerin
    Jul 30, 2025
    1.0
    never wrote a review, but this place... wow. I come here often as it is the only dunkin on the way to my work, put in a mobile order each time and it NEVER fails... theyre out of 95% of my order. though they give replacements mostnof the time, sometimes they have nothing to offer. id love to accept the fact that maybe its shipment day, but i dont go the same day of the week every time 😂 this time, they were out of oat milk, sausage, everything bagel minis, AND medium cups??? all i can do is laugh, i know those poor staff are tired of telling people these things.
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Indian Trail, NC?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.