Dunkin'

3.6
623 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indian Trail, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14055 Hwy 74 West, Indian Trail, NC
28079, United States

Hours

Reviews

3.6
623 reviews
5 stars
301
4 stars
87
3 stars
59
2 stars
43
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive service, with many experiences of incorrect orders and long wait times.

Product Availability

The location often runs out of key items like donuts and bagels, leading to customer frustration.

Cleanliness and Management

While some customers noted cleanliness, many expressed concerns about poor management and staff training, contributing to a negative experience.

Mixed Experiences

A few customers had positive interactions with specific staff members, highlighting that not all experiences were negative.
  • DJ
    Darnell Julio
    3 days ago
    1.0
    I walked in this location on 1/9/26 at 7:57am waited patiently for service multiple people looked at me one person spoke yet no one came and took my order I decided to leave due to this poor service before I got to the door they were helping the white guy behind me No I’m not one to say everything is a certain way but I mean facts are facts So with that said this Dunkin feels a little off when I comes to service I won’t use certain words but it really felt that way at the very least maybe Dunkin shouldn’t hire angry little girls that don’t feel like working the job they applied for Don’t expect much service here either way but if you are not very light then don’t be surprised by the service you get
  • QC
    Quinto Creations
    Jan 2, 2026
    5.0
    They were open at 5:30 a.m. on New Year's morning when I was out and about. They were one of the only places open so that was nice. The two young ladies working to drive through were absolutely polite, Nice, and courteous. The food was basically what you'd expect at a Duncan donuts. Sometimes at this time of the morning going through a drive-thru people can be kind of rude and such. And it was nice that the people working here were the absolute opposite. The two young ladies working with the drive-thru on New Year's morning around 5:30 a.m. should definitely be recognized for being valued employees
  • AA
    Ash
    Dec 18, 2025
    1.0
    This place needs help.
  • HD
    Haidan D
    Dec 14, 2025
    1.0
    The guy or girl taking orders today was rude. The bagel bites we ordered came out cold, the croissant thankfully came out warm but wasn’t the best quality. To add, the refresher was wayyyy too sweet. I wouldn’t come here if I were you!
  • GV
    gabriela valenzuela
    Nov 13, 2025
    1.0
    I wonder if the franchise owner has ANY idea how incompetent the workers here are? The orders are wrong 95% of the time & they always have the worst attitude. I have been stopping by since Nov 4th trying to get a cookie butter latte & the answer I got today is “na we dont have it” I said “when will you have it?” The answer was “its outside in the truck I just havent gotten it yet” I said “ok, thanks” & left. If I was the owner I would be embarrassed .

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Indian Trail, NC?

Dunkin' in Indian Trail, NC operates from 5:00 AM to 8:30 PM Monday through Friday, and from 6:00 AM to 8:30 PM on Saturdays and Sundays.

Can I order ahead or use delivery services at Dunkin' in Indian Trail?

Yes, you can order ahead using the Dunkin' mobile app and they offer both curbside pickup and delivery services.