Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indian Trail, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
619 reviews
5 stars
300
4 stars
87
3 stars
59
2 stars
43
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Product Availability
Customers frequently noted that the store often runs out of popular items, including donuts and breakfast sandwiches.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and poor management.
Staff Performance
Feedback indicated a lack of training and professionalism among staff, with some employees being described as inattentive or unhelpful.
- GVgabriela valenzuelaNov 13, 20251.0I wonder if the franchise owner has ANY idea how incompetent the workers here are? The orders are wrong 95% of the time & they always have the worst attitude. I have been stopping by since Nov 4th trying to get a cookie butter latte & the answer I got today is “na we dont have it” I said “when will you have it?” The answer was “its outside in the truck I just havent gotten it yet” I said “ok, thanks” & left. If I was the owner I would be embarrassed .
- CSCarline SitterudNov 4, 20251.0They really need to shut this Dunkin down. Yesterday the drive thru was closed and people had to go inside. (For what reason? It wasn't stated) They also never seem to have sparking water for a Berry Burst. I've been told 3 separate times, that they are out. Stock up your store. So I go to Starbucks next door. Every time. The workers are nice and friendly. So it's not them. Their company is setting them up for failure.
- VVVishal VajpaiOct 30, 20254.0I had good experience at this store, Kylie is very polite and friendly to the customers, will go there again.
- DBDenise. BOct 27, 20251.0This place..2nd time going thru the drive-thru and not get what I paid for!!!!! 1027/25 @ 10:15am. Ordered a Lg pumpkin latte, with a extra shot of pumpkin syrup.....Received a large warm regular coffee. Tried calling number on website. I guess the mailbox is full or not set up as to why my call was fwd. Smh
- DHDede HughesOct 4, 20251.0No cheese, barely bacon! Gave my food to the wrong car and had to remake it just to remake it wrong, I tried calling, they took the phone off the hook so it doesn’t go through 0 out of 10!!!!!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Indian Trail, NC?
Dunkin' in Indian Trail, NC operates from 5:00 AM to 8:30 PM Monday through Friday, and from 6:00 AM to 8:30 PM on Saturdays and Sundays.
Can I order ahead or use delivery services at Dunkin' in Indian Trail?
Yes, you can order ahead using the Dunkin' mobile app and they offer both curbside pickup and delivery services.
What new holiday drinks does Dunkin' currently offer?
They offer the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
What meals are served at Dunkin' in Indian Trail?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, the Indian Trail Dunkin' has a drive-thru for convenient service.
What types of specialties can I expect from Dunkin' here?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there other coffee shops nearby Dunkin' in Indian Trail?
Yes, nearby coffee shops include another Dunkin' location and Panera Bread, which you might visit before or after your Dunkin' stop.
What other food options are close to Dunkin'?
Near Dunkin', you can find Baskin-Robbins for ice cream, McDonald's for fast food, Firehouse Subs for sandwiches, and China II Buffett for Chinese cuisine.
Are there convenient services near Dunkin' for electronics or mobile needs?
Yes, Verizon and Victra — Verizon Authorized Retailer are nearby, providing mobile phones and accessories that you can visit while in the area.
Does Dunkin' Indian Trail welcome families and children?
Yes, this Dunkin' location welcomes families and children and offers a comfortable environment with free Wi-Fi.