Bojangles

3.0
529 reviews
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Business Details

6550 Old Monroe Road, Indian Trail, NC
28079, United States
(704) 282-2345
https://locations.bojangles.com/nc/indian-trail/6550-old-monroe-road.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6550 Old Monroe Road, Indian Trail, NC
28079, United States

Hours

Reviews

3.0
529 reviews
5 stars
163
4 stars
82
3 stars
50
2 stars
41
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

Several customers mentioned unsanitary conditions, including dirty drink machines and overall cleanliness concerns.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of training and poor handling of customer complaints.
  • BB
    Brandon Boling
    1 day ago
    4.0
    I just want to say we had some issues with the time it took to get out food and unfortunately a hair was in the food which is a mistake that can happen in the industry however I mainly want to give a shout-out to the manage and team members for doing everything in their power to make it right. The customer service was exceptionally good and that is the reason I will be back. Mistakes happen and its how you handle those mistakes that make or break the situation.
  • KK
    Katze
    Nov 9, 2025
    1.0
    It smells like mold and sour. The food comes out cold even with a line wrapped around. The manager was yelling and couldn’t manage the staff and just never again.
  • FG
    Frank Gutierrez
    Oct 18, 2025
    1.0
    Fries were old and greasy Tea had grounds at bottom of cup. Worse experience ever and it has just been going downhill. Never again
  • NM
    Nancy MacD
    Oct 14, 2025
    2.0
    Today, the sweetest young lady took my card and handed me my food. Unfortunately, the rest of the experience was negative. Photo of the seasoned fries I received with my order. They served me the last little fiddly bits. The cajun filet sandwich - took one bite and it felt like I was biting through leather. The coffee was okay...very dark and thicker than I am used to. Tossed the fries bits and cajun filet biscuit. Unfortunately most Bojangles locations in the area have become like this. Lesson learned.
  • JP
    Joel Pace
    Oct 7, 2025
    2.0
    I'm born and raised in Bojangles country. The quality has went to crap! The staff (I don't care which one you go to..all the same) has no passion! They treat you beyond shitty! Y'all are lucky to be open.
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.