Bojangles

3.0
535 reviews
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Business Details

6550 Old Monroe Road, Indian Trail, NC
28079, United States
(704) 282-2345
https://locations.bojangles.com/nc/indian-trail/6550-old-monroe-road.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6550 Old Monroe Road, Indian Trail, NC
28079, United States

Hours

Reviews

3.0
535 reviews
5 stars
165
4 stars
82
3 stars
50
2 stars
42
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly cooked items, with some customers finding hair or bugs in their meals.

Management Concerns

Several customers noted a lack of effective management, with reports of unprofessional behavior from staff and inadequate training.

Customer Experience

While some customers praised individual staff members for good service, the overall customer experience was marred by negative interactions and poor service consistency.
  • AV
    Austin Varosky
    2 days ago
    2.0
    Ordered 6pc BoBite Bo sized then ordered regular Mac n cheese proceeded to tell me they were out of it. Then ordered another 6pc bobite and got a 3 piece tender instead. Tried to call because I was already home and got no answer 3 times.
  • BT
    Brandon Taylor
    4 days ago
    1.0
    Always have to wait on cashier, the guy manager came from the back of the restaurant and wiped his nostrils with his open hand. Biscuits cold, chicken cold, mac and cheese was warmer than anything on the order. Went to the drink machine and slime came out the cheerwine.
  • RM
    Review Moderator
    5 days ago
    1.0
    This location is filthy. The parking lot is dirty. The men’s bathroom is filthy. Please find management who can clean up this place.
  • KL
    Katelyn Lutfy
    Dec 26, 2025
    1.0
    Ai is horrible. So slow. Sitting in drive through for over 30 mins. Why cant you have real people taking orders? And then the actual employees must not be doing much inside. Youd think the ai would atleast make it a quicker experience. But no deff longer.
  • AJ
    a j
    Dec 23, 2025
    1.0
    I think they have ai doing the drive thru? So disgusting and rude. Won’t be back
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.