Bojangles

3.1
740 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
13812 Hwy 74 East, Indian Trail, NC
28079, United States

Hours

Reviews

3.1
740 reviews
5 stars
237
4 stars
130
3 stars
95
2 stars
55
1 star
223

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and lack of professionalism.

Food Quality

Several reviews highlighted declining food quality, including overcooked items, incorrect temperatures, and unsatisfactory taste.

Service Speed

Numerous customers expressed frustration with slow service, both in the drive-thru and inside the restaurant.

Cleanliness

Sanitation concerns were raised, with reports of bugs and unclean conditions, alongside a low sanitation score.
  • BR
    ben runnin
    Nov 4, 2025
    3.0
    This location is a crap shoot. Check your order EVERY time because they will get it wrong better than half the time. If eggs and cheese are important to you DO NOT ASSUME THEY GAVE YOU EGGS AND CHEESE JUST BECAUSE YOU ORDERED EGGS AND CHEESE, because you will get home and be sorely disappointed. CHECK YOUR ORDER AT THE WINDOW. Ifnore the cars bwhi d you in line honking their horns at you. They also randomly lock the door on the west side so you think the dining area is closed, forcing you to get into the long drive through line, and then when you finally pull around on the east side you see people coming in and out of the store with their food because apparently that door was open. Poorly managed but I keep coming back because it's Bojangles and I will put up with alot of BS for my country ham biscuit (with egg & cheese) + Cheerwine.
  • CA
    Caitlyn Arant
    Nov 1, 2025
    2.0
    We pull up to the drive through window after placing our order and we are greeted with our drinks basically being shoved in our faces, no hello, no nothing. After handing her the card the window slammed (mind you still hasn't said a word) when she goes to hand the card back she kind of thrusts it out the window and hits my husband in his hand with it. We had to pull forward to wait on some food, which I don't mind. But 5 cars behind us got their food while still waiting. But the gentleman who brought us our food was so sweet, and the only positive interaction we had the entire time being there.
  • NC
    Nick Colquitt
    Oct 27, 2025
    5.0
    Ty was very professional & kind! Food was hot and fresh. Upon leaving the restaurant; I got into my car and it wouldn't start. It just so happened at that very moment that Ty pulled on 2 parking spots to my spot. I knew I had jumper cables and asked Ty if he could give me a jump? He said "yes". My car started right up. I thanked him one more time and that act of kindness says a lot about Ty's to help a customer/ person in need! Thank you Ty! I will be back to eat at your location! Today October 27, 2025 i went in to get a Bo-Go Bisquit deal and Kendell Assisted me ... he too explosives the Excellent Customer Service at this location!
  • SM
    Sean Morrone
    Oct 25, 2025
    1.0
    Went through the drive thru, and had to go inside for 2 drinks and they argued over a drink I never received in the drive thru, and the chicken was raw. I see why they have 90 percent score, don’t waste your time, they lost a long term customer.
  • ES
    Epsilon Serenader
    Oct 11, 2025
    1.0
    They always lock the doors for no reason, clearly people inside working but too lazy to take orders from the dinning room, they sit on their phones and do nothing. This location has went horribly downhill. They "forget" to put items ordered in the bag or give you flat as hell drink. Also "seasoned fries" are supposed to have seasoning on them so you know for the future. But side note, if you use the Bojangles app they have to walk it out to you so doesn't work well if you lock your doors. Store is nasty, lazy and just pathetic. Take some pride in where you work, they do give you a paycheck.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles offers boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and 6:00 AM to 10:00 PM on Sundays.