Bojangles

3.1
755 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
13812 Hwy 74 East, Indian Trail, NC
28079, United States

Hours

Reviews

3.1
755 reviews
5 stars
241
4 stars
131
3 stars
95
2 stars
58
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews mentioned inconsistent food quality, including overcooked items and missing components in orders.

Cleanliness Concerns

Several customers noted sanitation issues and cleanliness problems within the restaurant.

Staff Attitude

Feedback indicated that staff demeanor varied, with some customers experiencing rudeness while others praised friendly service.

Management Problems

Multiple reviews suggested a need for better management and organization at this location.
  • DK
    Dee Dee King
    5 days ago
    1.0
    Disgusting instead and out all of the employees have attitude . It’s always not my job response , no one helps just wasting time by coming here .
  • AH
    Aniyah Howell
    5 days ago
    1.0
    Waited in line for 15 mins and everyone was hiding in the back no one came out to take my order . Said hello three times still no one acknowledged me and my daughter. Ended up leaving
  • FL
    Fine Line
    Jan 3, 2026
    1.0
    Order was wrong and instead of fixing it the workers argued with each other. My order was very simple, no drinks and I was first in line, dine in. 25 minutes wasted for four biscuits is wild. This store needs a new manager who cares. Corporate needs to get involved with this franchise. My order was never fixed. When I did get my order there were at least 12 people waiting inside and three cars waiting outside. Plenty of workers in the back just nothing getting done. I finally just left, late to work. I'll go to biscuitville from now on.
  • TT
    tyler turnwald
    Dec 21, 2025
    2.0
    We order here because it is close to us. Love the food, but they are very disorganized. We place an online order and it says it will be ready at a certain time so we show up at that time then they start to make the food. 30 minutes latter we may get the food. Most the time after we wait they still mess up the order. How hard is it? Take some lessons from Chick-fil-A maybe on how to run a restaurant. This is not the 1st time this happens. I don't know if Management or owners read this but they should before someone comes up with a chicken place that actually knows what there doing and runs u out of business.
  • VD
    Vaughn Dowell
    Dec 12, 2025
    2.0
    I don’t know if maybe the girl working in the window with the nose ring is mute but the way she hands you your food aggressively without speaking to you is completely unprofessional and you need to get someone else to work the window This is the only Bojangles in America I’ve ever been to where someone doesn’t at least talk to you when giving you the food I haven’t said thank you and she didn’t look at me This person does not need to be the person who treats customer she does not do a good job at all

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles offers boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and 6:00 AM to 10:00 PM on Sundays.