Wendy's

3.6
1300 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14139 Statesville Rd, Huntersville, NC
28078, United States

Hours

Reviews

3.6
1,300 reviews
5 stars
541
4 stars
256
3 stars
157
2 stars
78
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others reported unsanitary conditions.

Staff Attitude

Several reviews mentioned unfriendly or dismissive attitudes from staff, contributing to a negative experience.

Order Accuracy

Multiple customers experienced issues with receiving the wrong orders or incomplete meals.
  • RC
    Ricardo Castro
    6 days ago
    1.0
    Understaffed today no window service. What’s going on America? So now we appreciate the Latino.
  • TH
    Tobie Harris
    Nov 13, 2025
    5.0
    I have never eaten breakfast out of Wendy's before and they were all saying number try #1. And another was saying My favorite is #7 , I went with number one and could not have made a better decision. Holy moly, maple, chicken, bacon croissant you cannot beat this . And the staff was amazing, now granite this was the breakfast shift. This was dayshift. They were all just so happy and pleasant. I think the lady that helped me her name was Dawn or possibly Deb I should've wrote it down anyway this place was clean. I will be back to this location.
  • SK
    S K
    Nov 1, 2025
    1.0
    ***Avoid this place even when you are dead hungry**** Als read other reviews before you dare By far the worst location in Huntersville. The woman working here is absolutely unfit for any customer-facing role — completely careless, and dismissive. The rest of the staff are no better — slow, unproductive, and seem to have no sense of urgency for customers. This was my third visit after seven months, and unbelievably, the service was just as terrible every single time. There were only three cars in the drive-thru and three customer inside, yet it took 25 minutes to hand me a single sandwich and they did not fulfill the other order i placed 30 mins ago. I’m beyond frustrated. This place is a total embarrassment to the brand.
  • DR
    Danello Raven
    Oct 12, 2025
    1.0
    Soy un delivery y hay tres trabajadores que no se para que les pagan, no pueden pasar el pick up por la ventana y no están haciendo nada! El restaurante está vacío. Ojalá puedan mejorar eso porque el dueño está tirando su dinero con esos tres
  • RC
    Rebecca Conter
    Oct 11, 2025
    1.0
    The gentleman running the window was wonderful. However the dark-skinned woman with the microbraids with her hair tied up in a bun needs in the front of the store needs to fired. I was waiting for 15 minutes in the drive thru for a baked potato. I was never told a wait time, and had to pull ahead so after 10 minutes of sitting pulled ahead I went in to the store to just check on it. I asked the women at the counter and she did check on it for me. There were only two employees in the entire store. They asked what kind of potato I had ordered (sour cream and onion) after throwing a handleful of cheese on it. She rolled her eyes and I watched her pull all of the cheese off and then prepare my potato. I didnt think anything of it until I got home to eat and my potato is DROUND is some spicy ranch-like dusting sauce. Definitely not sour cream. I VOMITED. I WILL NEVER RETURN. I WILL BE FILING A COMPLAINT WITH THE HEALTH DEPARTMENT. YOU DO NOT SERVE GUESTS FOOD THAT THEY DO NOT ORDER WITHOUT TELLING THEM THIS IS ASSAULT. 10/11 ~6:10PM ORDER TIME. DISGUSTING.

Frequently Asked Questions About Wendy's

Is Huntersville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.