Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 14300 Statesville Rd in Huntersville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported excessive wait times, often exceeding 30 minutes for orders.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Management Issues
Several reviews mentioned poor management practices and a lack of accountability among staff.
Food Quality
Customers expressed dissatisfaction with food quality, including incorrect preparation and freshness issues.
LL
Luca
Dec 29, 2025
2.0
Ordering from inside will take forever, they have no one working up front and you will see 5-6 cars get serviced in the drive through lane with much larger orders before your food comes out. They also regularly get orders wrong and are out of ingredients. If you’re going to go there avoid going inside or you will be waiting forever.
JL
JC L
Dec 19, 2025
1.0
Friday night rush with a line in the drive through, line inside, and employees are moving at a snails pace and playing around instead of showing any urgency. Thought this was FAST food? I could go to a sit down actual Mexican restaurant, get better food and service for what they’re charging. Taco Bell’s days may be numbered if they can’t get back to focusing on their customers
MA
Massimo Agrella
Dec 19, 2025
1.0
Never had a worse experience at a fast food place ever and i know how bad fast food is, the older looking lady needs to be fired asap, for being the age that she is she was EXTREMELY rude, took my order wrong and proceeded to tell me i couldn’t replace it with what i originally ordered, she was super rude and i get it was late but never should you be disrespectful to a customer ever, i would love to legally take action hence her behavior and the way she acted, harassing minors is no joke 😂
PD
Pat Dahlen
Dec 11, 2025
1.0
These guys just suck. Hands down. One day you can order and next day only accepting orders from the app. Never answer the phone so you can ask and never know what you are gonna get. Some of the laziest people at Taco Bell I’ve ever met. Hope the owner reads this and realize he is loosing money because they refuse to take orders at the drive thru some nights.
Mr Jose Lopez the area manager, you are a failure. Hope Taco Bell finds someone to fill the role and take the seriously because he is failing these stores and the customers. It’s false advertisement at this point because cookout across the street is still there and they can get this money.
Tonight I came and not only did you have employees filled in from another store but they were not taking orders because the equipment was getting cleaned at 1 am. Prime time for drive thru. You have failed this Taco Bell and this region and I hope a higher up see this so he can take action and fix the failing business model and actions that are currently happening.
Could do so much better but you choose not too.
It’s false advertisement at this point. You’re not open until 2am as stated and this store is a let down to the late night community.
LP
Lewis Pinto
Dec 4, 2025
1.0
This is THE WORST Taco Bell I have ever been to. I am a huge fan of Taco Bell, but I'm not sure how this place survives. Let's start with yesterday. I ordered (for the first time) through the mobile app and submitted at 11:07 am. My friend ordered 11:20ish am online as well. We get there at 11:35am. He has to wait 5 mins (after getting past the order taking screen) for his order, I wait 5 mins more after him for mine. That's almost a 40 minute turn around on a mobile order for me. Also, we were the only ones on the line. Even if you were to say "its because they are making it fresh when you arrive at the screen" tell me how 2 orders take 10 minutes with basically an empty parking lot. Day 2: Friend orders at 11:20 am, I dont see the point so I dont. We arrive there, there's a line of about 7 cars. So me, that friend, and another friend go into the lobby hoping maybe it'll be faster. All 3 of us stand there for about 10 minutes without any greeting, no "I'll be right with you," not even a glance our way. We also noticed as we get in the place is as quiet as a library - something we've never seen in a fast food restaurant and the workers are moving at a snails pace despite their long drive through line. There is absolutely no sense of urgency and absolutely not customer service. After that 10 minutes of quiet, I give up and get back on the drive through, I leave at 11:55am. My friend who ordered online at 11:20am stayed in the lobby with the other friend up til 12pm for his order. He says he's never coming back there adamantly and I completely agree. I love Taco Bell, but I have a 45 minute break and the wait times, lack of customer service, and lack of urgency makes this team an absolute joke. I will not be coming back here as they seem to not give a damn if they make any money, let alone about their customers and their time constraints. Also, tell me what is the point of mobile order if it takes sit-down diner level times to get it once you arrive. This place badly needs better management and maybe better workers. Insane.
What are the regular opening hours for the drive-through at Taco Bell in Huntersville?
The drive-through is open Monday to Thursday and Sunday from 7:00 AM to 2:00 AM, and on Friday and Saturday from 7:00 AM to 3:00 AM.
Where is Taco Bell located in Huntersville?
Taco Bell is located at 14300 Statesville Rd, Huntersville, NC 28078, USA.
What types of food and specialties does Taco Bell Huntersville offer?
They offer tacos, burritos, combos, breakfast items, drinks, sweets, sides, and specialties like the Crunchwrap Supreme, Cheesy Gordita Crunch, Dollar Cravings, and Naked Chicken Chalupa.
Does Taco Bell Huntersville accept online orders and offer delivery?
Yes, you can order ahead online or via the mobile app for pick up or get your order delivered.
What payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there seating available inside the Taco Bell on Statesville Rd?
Yes, the restaurant offers dine-in seating and welcomes families and children.
Are there vegetarian options available at Taco Bell Huntersville?
Yes, the restaurant serves vegetarian food options.
How can I find my way to Taco Bell Huntersville using nearby places?
You can use The Homeschool Room Huntersville or Mezcali Mexican Restaurant as landmarks, as they are located nearby on Statesville Rd to help guide you.
What other dining options are near Taco Bell on Statesville Rd?