Jimmy John's

3.9
175 reviews

About

Sandwich Restaurant

Location

Jimmy John's
14311 Reese Blvd, Huntersville, NC
28078, United States

Hours

Reviews

3.9
175 reviews
5 stars
91
4 stars
35
3 stars
16
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the freshness and taste of the sandwiches, although some reported issues with incorrect orders and stale bread.

Service Issues

There were numerous complaints about slow service, rude staff, and delivery problems, including incorrect orders and long wait times.

Customer Experience

While some customers enjoyed friendly service and a clean environment, others reported feeling unwelcome and dissatisfied with their interactions.

Pricing Concerns

Several reviews mentioned that the prices were high for the quality and service received, leading some customers to consider alternatives.
  • MA
    Matt Allen
    Dec 6, 2025
    5.0
    Great food and team!
  • TT
    Trey Townsend
    Aug 20, 2025
    5.0
    I had an issue with my delivery and the manager Liz remade my order and delivered it personally. She was also very nice and professional! Amazing customer service! I highly recommend
  • LP
    Liz Phelan
    Nov 26, 2016
    1.0
    First....AND LAST TIME! I walked in to a hello. Period. No one was in the place except the 3 staff members gossiping with each other. I ordered a turkey blt......i was told the price, then the girl who made the sandwich slapped the sub in my hand. No bag, no ask if i wanted anything else, nothing. I had to ask for a bag! OH AND IT WAS LETTUCE, 2 SLICES OF TOMATO, ONE SLICE OF TURKEY.... AND NO BACON! By the time i got home i was too tired and pissed to bother driving all the way back! My worst subway experience was better than this! At least i got food! Look at the 1 star reviews.....management/store sucks!