Five Guys

4.5
694 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9826 Gilead Rd in Huntersville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9826 Gilead Rd, Huntersville, NC
28078, United States

Hours

Reviews

4.5
694 reviews
5 stars
462
4 stars
149
3 stars
42
2 stars
20
1 star
21

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with greasiness and inconsistency.

Service

The staff received high marks for friendliness and prompt service, with many customers highlighting positive interactions.

Pricing

Many reviews mentioned that the prices are considered high, with some customers feeling that the cost does not justify the food quality.

Cleanliness

The restaurant was frequently described as clean, with several customers specifically noting the cleanliness of the dining area and facilities.

Customer Experience

Overall, customers appreciated the consistent quality and service, but some expressed disappointment over recent experiences compared to past visits.
  • DN
    Dave Nutt
    3 days ago
    4.0
    Awesome!
  • TB
    Teneshia Bost
    Nov 16, 2025
    5.0
    I love the patty melts and fries. Everyone is so nice and friendly.
  • MN
    mia Nelson
    Nov 14, 2025
    5.0
    First customer of the day and I was greeted by a very helpful and happy staff! My son just wanted five guys fries at 10 a.m 😅
  • MC
    Mozzie Casper
    Oct 28, 2025
    1.0
    I was given a gift card from the manager because my order was never received to cook I went back to use the. Gift card and it wasn’t activated I was told!! So they didn’t honor it ., great service!!! Not !!
  • NN
    Nicole
    Oct 5, 2025
    5.0
    The food was delicious and the staff was so friendly and fast. The food was delicious, a little expensive but very good. My friend was next door getting a drip and I’m glad I decided to try this place.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.