Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Huntersville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.
Food Quality
The quality of food and drinks is inconsistent, with several complaints about cold or poorly prepared items, particularly hash browns and bagels.
Cleanliness and Atmosphere
The location is generally noted for being clean, but some customers have expressed concerns about staff behavior and professionalism.
Speed of Service
While some reviews highlight quick service, others mention delays and slow drive-thru times, particularly during busy hours.
BC
B C
Sep 26, 2025
5.0
Rolled in for my 6pm decaf ice coffee with cream and Stevia. It did not disappoint. Great customer service from the window lady, and tasty brew. 10 outta 10. I would recommend.
JC
James R Hustle Comedy
Jul 12, 2025
5.0
The Only reason they getting a 5 stars is Morgan. She's the best worker there by FAR and she needs a raise expeditiously... Hell make her the GM.
AG
Alvin Person (GameTimeMidway)
Jul 9, 2025
4.0
DOORDASH REVIEW:
Although I have ordered from here before this is a doordash review.
It was a hot day so walking into this establishment felt refreshing as it was a bit cooler. The staff greeted me when I walked in and that was pleasant because not most establishments do that, oddly enough.
My order was not ready but they gave me an approximate time which was almost right on cue. They kept me updated after the status of my order and I heard them communicating amongst one another to make sure that I got my order and a timely fashion.
As a visiting patron I believe that your service will be prompt and you will be attended to with respect by the staff.
It's a franchise establishment so everyone pretty much knows the menu. And what they have to offer. The food is what you would expect from the average Dunkin' donuts so not much to compliment on there.
All in all, if you are into donuts and coffee and snackeries like such, I would recommend giving them a try at this location.
AP
Ariel Perry
Jun 13, 2025
1.0
Horrible customer service
DH
Dajsae Hicks
Jun 10, 2025
1.0
I had a very disappointing experience at your location today around 11:15 AM. The young man working the drive-thru window was extremely unprofessional and dismissive.
I ordered hash browns and a matcha latte. The hash browns were cold and tasted old not up to your usual standard. As for the matcha, I had requested it with vanilla, but no one at the speaker mentioned that vanilla wasn’t available. Instead, I was given French vanilla, which I dislike. The drink also didn’t have the vanilla cream cold foam I paid for. When I brought this up, I was told it was “mixed in,” which clearly wasn’t the case.
Due to the line behind me, I said I’d taste it and return if needed. After realizing I truly didn’t like it, I came back around and politely asked for a refund. Instead of processing the refund, the employee took my drink wordlessly, brought it back remade (which I did not ask for), and claimed they couldn’t issue a refund because “we throw away receipts.” When I explained I didn’t like the drink, his response was, “You ordered it.” That tone and response were completely unacceptable and showed no regard for customer service.
This entire interaction left me frustrated and unwelcome. I won’t be returning to this location due to the poor service and lack of accountability.I hope this feedback is taken seriously and addressed with the team.
What are the holiday specialty drinks available at Dunkin' in Huntersville, NC?
Dunkin' offers new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
What are the opening hours for Dunkin' at 4605 Hylas Lane, Huntersville?
Dunkin' is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' location offer drive-thru service?
Yes, the Huntersville Dunkin' location features a drive-thru for convenient service.
Can customers order ahead using a mobile app at Dunkin' in Huntersville?
Yes, customers can order ahead with the Dunkin' mobile app available for iOS and Android.
What types of meals are served at Dunkin' in Huntersville, NC?
This Dunkin' location serves breakfast, brunch, and lunch.
What payment methods are accepted at Dunkin' in Huntersville?
Dunkin' accepts both credit and debit card payments.
Does Dunkin' in Huntersville provide delivery and curbside pickup services?
Yes, they offer both curbside pickup and delivery services.
Are there nearby coffee shops to visit around Dunkin' in Huntersville?
Yes, nearby you can find Sage Marie's Coffee & Tea, a cozy cafe, which makes for a good alternative or complement to your Dunkin' visit.
What nearby amenities can help me when visiting Dunkin' at Huntersville?
Near Dunkin', there is a Walgreens pharmacy and convenience store for any personal care needs during your visit.
Are there any nearby places to enjoy after grabbing a coffee at Dunkin'?
Yes, you could visit Bella Ballerina Highland Creek, a dance school and amusement park nearby, or enjoy food at Three Amigos Mexican Grill and Cantina close to Dunkin'.