Dunkin'

3.8
697 reviews
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Business Details

10310 Wilmington St, Huntersville, NC
28078, United States
(704) 948-5454
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Huntersville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10310 Wilmington St, Huntersville, NC
28078, United States

Hours

Reviews

3.8
697 reviews
5 stars
338
4 stars
145
3 stars
76
2 stars
42
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders and long wait times, especially in the drive-thru.

Cleanliness

Some customers noted cleanliness issues, particularly with food safety and unsanitary conditions.

Product Quality

Inconsistent quality of food and drinks, with reports of stale donuts and poorly made coffee.

Positive Experiences

A few customers highlighted positive interactions with staff and satisfactory service during busy times.
  • BS
    Bob Strama
    2 days ago
    5.0
    My favorite donut shop!
  • DD
    dave_by_day
    4 days ago
    2.0
    There's 1 girl there that will make your food cold if you don't tip her in drive through, they'll hold the card reader out the window so you have to consider tipping. I'll avoid this place for now and give it another chance later.
  • BB
    Bougie Blogger
    Jan 2, 2026
    2.0
    I can only give 2 stars because the cashier didn’t greet me until I got her attention and she didn’t give me a warm welcome. The store looks clean and the grade is good but the outdoors looked awful due to trash, it’s not inviting at all.
  • LK
    Lily Kat
    Dec 22, 2025
    1.0
    Taste bad 4/5 times. Using a mobile order and they say “we just got that so you’ll need to wait” like duh id wait if I ordered at the intercom. They can never make the drinks right. Better off making it at home
  • BB
    Ben
    Dec 10, 2025
    1.0
    I went thru the drive thru this morning and now apparently Dunkin is asking for tips on the Credit card machine. Absolutely ridiculous for a fast food establishment. At this point it feels like its panhandling. Im not tipping someone for bad service and pooring coffee in a cup.
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