Chipotle Birkdale Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's filthy conditions, with trash and food debris frequently noted.
Order Accuracy
Customers consistently reported issues with incorrect orders, both for in-person and online transactions.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several instances of rude behavior noted.
Food Quality
Many customers expressed disappointment with the food quality, citing issues like small portions and poorly prepared items.
Availability of Ingredients
Frequent complaints about the restaurant being out of key ingredients, impacting the overall dining experience.
MF
Miah Fisher
2 days ago
1.0
Gave me an attitude and gave me only a little bit of food
RN
Rob Nardone
4 days ago
5.0
when it comes to fast food, Mexican chipotle has nailed it staff is always friendly, polite, and price very reasonable.
LA
Lina Angel
4 days ago
1.0
Horrible costumer service.
I asked if a sauce was vegetarian, and someone from the staff replied “I don’t know what she means by vegetarian” in a horrible attitude. Im not Mexican so I was genuinely asking for that because Im vegetarian.
Also, another person was serving and mixing the beef with sauces and sofritas. They contaminated the vegetarian options.
HA
Here On Assignment
Nov 2, 2025
5.0
Forgive me if the spelling of her name is wrong, but MiMi at this particular store is an incredible asset to the brand. Every time I visit this location, she consistently goes above and beyond to make sure the customer experience is pleasant. Even when they’re being slammed with a rush, she doesn’t seem rattled and she doesn’t miss a beat. I appreciate her and the rest of the team.
ML
Mike Ladd
Oct 20, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Review of Chipotle Mexican Grill
Chipotle is the perfect place to take a soccer team full of hungry teenagers after a game! When the players suggested it, I wasn’t sure if it would please everyone — but it turned out to be a huge hit.
The menu has something for every appetite, from massive burritos to customizable bowls, tacos, and quesadillas. Everyone can build their meal exactly how they like it, which makes feeding a big, picky group surprisingly easy.
Service was fast and efficient (a must with a team of teens), and the staff kept the line moving while staying friendly and patient. The portions were generous, the food fresh, and the mood upbeat — exactly what you want after a long day on the field.
If you’re looking for an easy, crowd-pleasing spot to refuel your soccer squad, Chipotle is a winner. ⚽️🌯
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Birkdale Village serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at Birkdale Village?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Birkdale Village offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at Birkdale Village?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available in the App Store.
Where is Chipotle Mexican Grill located in Huntersville, NC?
It is located at 8830 Lindholm Dr, Birkdale Village, Huntersville, NC 28078, United States.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Birkdale Village?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What nearby restaurants can I visit before or after dining at Chipotle in Birkdale Village?
Nearby options include The Cheesecake Factory for American cuisine and bakery treats, Bonefish Grill for seafood and American dishes, and Burtons Grill & Bar for an American-style menu and drinks.
Are there any nearby coffee shops or cafes near Chipotle at Birkdale Village?
Yes, you can visit Caribou Coffee or Barnes & Noble’s coffee shop nearby for coffee and snacks before or after your meal at Chipotle.
Where can I find nearby beauty and wellness services around Chipotle in Birkdale Village?
Nearby you can find Lakeside Wellness and Beauty Brands for beauty salon services, as well as sugaringLA for spa treatments.
Are there financial or banking services near Chipotle in Birkdale Village?
Yes, Chase Bank and Charles Schwab are located nearby for your banking and financial advisory needs.