Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.5
261 reviews
5 stars
82
4 stars
12
3 stars
8
2 stars
17
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Jasmine, Isaiah, and Autumn for their excellent service.
Food Quality
There were numerous complaints about food quality, including undercooked wings, cold fries, and issues with missing items in orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including staff not wearing gloves and overall cleanliness being a concern.
Service Speed
Customers frequently reported long wait times for their orders, with some waiting over an hour for food, leading to frustration.
Management Issues
Multiple reviews indicated a lack of effective management, with complaints about staff behavior, order accuracy, and overall operational efficiency.
- SKSteven Krueger2 days ago2.0Normally good. Tonight we went and a whole different crew was working. Watched several employees with phones in their hands while holding food. Another girl put food in a box no gloves and then licked her finger afterwards.
- KSKeira ShafferDec 29, 20255.0Isaiah was very helpful in my visit to this wingstop, 10/10 must try again
- MNMilo NielsenDec 27, 20251.0Walked in and ordered my food. The chicken came out rubbery, almost raw, and still somehow dry and completely devoid of sauce. When I asked them to please cook and sauce them a little more, they took them and when they brought them back, they were burnt and had obviously not been resauced. I emphasized "wet" and "well done" in my order. Honestly, I think they did this put of spite. I'd give them less than one star if I could. Save your money and eat anywhere else. The dumpster out back might be better. Also, maybe I'm the chump, this isn't the first time they've done something like this.
- NSNicole SimmonsDec 17, 20255.0The customer service at Wingstop was great. Valentino helped us and made sure our order was taken correctly and came out fast. He was polite, professional, and had a really positive attitude the whole time. Even though it was busy, he stayed patient and made the experience smooth. The service alone made us want to come back. I do recommend this location.
- DDDankRNGDec 17, 20251.0Cooking spiled chicken and selling it. Hands down the most disgusting thing I have ever recieved from a food service place. Do not eat here you will get sick.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Hope Mills, NC?
Wingstop in Hope Mills, NC is open daily from 10:30 AM to midnight (12:00 AM).
Does Wingstop offer delivery services?
Yes, Wingstop offers delivery services including same-day delivery and no-contact delivery.
Can I pick up my Wingstop order in store?
Yes, Wingstop offers in-store pickup service during their regular hours from 10:30 AM to midnight every day.
Is there a drive-through option available at Wingstop in Hope Mills?
No, the Wingstop location in Hope Mills does not have a drive-through service; it is closed for drive-through every day.
What payment methods are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where can I find Wingstop's menu and order online?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-2323-hope-mills-nc-28348/menu
What type of cuisine does Wingstop serve?
Wingstop specializes in chicken wings, offering classic wings, boneless wings, and tenders with over 11 iconic flavors.
Are there nearby places to visit before or after dining at Wingstop?
Yes, nearby places include BORA Nails and Lashes for beauty services, Jersey Mike's Subs for additional food options, and Starbucks for coffee and drinks.
Can I combine a visit to Wingstop with a haircut?
Definitely, Sport Clips Haircuts is located nearby Wingstop and can be a convenient option for a haircut before or after enjoying your meal.
What financial or professional services are near Wingstop?
Nearby professional services include Michael D Mitchell CPA for accounting, Edward Jones for financial advising, and PolyMedic Primary Care for medical services.