Subway

2.9
153 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hope Mills Subway® Restaurant at 7215 Rockfish Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7215 Rockfish Rd., Hope Mills, NC
28348, United States

Hours

Reviews

2.9
153 reviews
5 stars
55
4 stars
15
3 stars
12
2 stars
5
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.

Management Issues

New management has improved service and cleanliness, but some customers still report poor management practices and lack of responsiveness.

Food Quality

Food quality is inconsistent; many customers enjoyed fresh ingredients, while others complained about poorly made sandwiches and missing items.

Operational Problems

Frequent complaints about incorrect orders, lack of ingredients, and early closing times.

Cleanliness

Some customers noted a clean environment, while others reported unsanitary conditions.
  • NB
    Natalyia Brayboy
    Oct 19, 2025
    5.0
    There was a glitch in system and my order did not get processed Addison did an amazing job on trying to solve the issue. Addison made me feel comfortable and secure with this situation. She handled it very well. Bella did an outstanding job in my order. Both ladies took very good care of me. Manager Omar was understanding and made sure that I was being taken care of.
  • EB
    Emilee Brooke
    Oct 14, 2025
    1.0
    New management doesn’t seem to care at all About this location. Ordered three sandwiches online, all were wrong upon opening them. Immediately called and asked for a refund, was told to call back in 15. Called back, they said their manager said to take my number. The music was SO loud in the store they could barely hear me, I had to repeat my number several times. Two days later. No call. I call back. I get told that there hasn’t been a manager at that location for “ quite some time “ he’s “ at another location “ but they don’t know which location. No information on a refund. Just took my number again and will try to call the manager . Horrible customer service. If a manager sees this, please contact me. Your store has my number.
  • CR
    Courtney Ryan
    Sep 3, 2025
    1.0
    Walked into the store today around 11. I stood there over 5 mins and nobody came up front. 2 buzzers were going off almost the whole time I was there also. They weren't checked on. I decided to leave.
  • MO
    MT Online
    Jul 11, 2025
    5.0
    My husband and I used to come to this location periodically but stopped altogether because the service and food was not good. However, we popped in the other day and found out that they are under new management and it's a total 180! The vegetable bar is fresh and neat and the service is really good! We want to especially recognize Diana. She's the absolute sweetest and a joy to talk to. Looking forward to future visits.
  • AD
    Andre Dickson
    Jul 11, 2025
    5.0
    This SUBWAY makes super delicious sandwiches. What really stands out for me- at this location- are the freshly prepared ingredients (vibriently crisp spinach, fresh onions, tangy jalapenos, soft bread, etc.). I also can appreciate both the "attention to detail" and care consistently display while my sandwiches were being made (on more than one occasion). Management clearly takes pride in their craft- reasonanting in very, very tasty sandwiches. In a time where good, quality, well prepared food is becoming more difficult to find- this SUBWAY is a pleasant find. I'd rate 6 Stars- if Google permitted. Keep up the great job SUBWAY @ 7215 Rockfish Rd

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 7215 Rockfish Rd., Cumberland, Hope Mills, NC 28348, US.

What are the operating hours of the Subway at Hope Mills?

The Subway at Hope Mills is open every day from 9:00 AM to 10:00 PM.