Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
640 reviews
5 stars
252
4 stars
133
3 stars
79
2 stars
54
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and understaffing issues.
Food Quality
There were numerous complaints about food quality, including cold and stale items, incorrect orders, and poor preparation.
Cleanliness
Many reviews highlighted cleanliness issues, with dirty dining areas and unsanitary conditions noted by several customers.
Customer Service
While some staff were praised for their friendliness, there were significant complaints about rude behavior and lack of attention from employees.
- DMDavid MooreJan 1, 20261.0Horrible service. Went and ordered a meal and a milkshake with a diet coke and they gage us the milkshake, no diet coke or meal and charged us for the drink. went to ask about it and the staff was extremely ride about it and entitled. if you actually want your food, dont go here. Host name was was Maeli
- FAFrank AuriemmaDec 31, 20255.0Good value for the price but the staff is severely overworked. One night, when picking up an online order the shift manager was in tears because of how short staffed they were.
- SSSachin ShethDec 23, 20254.0As good as a fast food place can be. Service was quick and accurate, condiments, napkins, straws in the open to grab as needed. Very convenient.
- RGRebecca GeigerDec 1, 20253.0So I went to the drive thru tonight and tried to order the 99 cent chicken sandwhich that’s on their menu. The lady told me that they don’t have a sandwich for that cheap and I thought that was funny because I had one the other day from the same location. I questioned it she still said no. So I was charged $2.50 for the exact same 99 cent sandwich I got the other day. I don’t care about the money but it’s the principle that I got ripped off! I don’t want it happening to others.
- KCKaleigh CappsNov 28, 20252.0The food was good. Tasted like any other Wendy's. The girl who waited on us at the register was very welcoming and respectful. I wish I remebered her name I would've wrote it. But one employee was laying across two chairs with her feet on the wall. She was sitting in the front lobby where people were eating. She was looking at her phone and after a couple of minutes got up and threw up, or at least was acting like she was throwing up, in the trash can beside the drink machines. She then walked over to the chairs and laid back down. when it was time for her shift she got up and groaned. then walked back over to the same trash can and spit in it. then walked behind the counter and started her shift.
Frequently Asked Questions About Wendy's
Is Grand Hill Place Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast, lunch, and dinner. You can order breakfast items like combos, croissant, biscuit sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout?
You can order Wendy's food for delivery or takeout through their app or at order.wendys.com by selecting this location and completing your order online.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How do I contact this Wendy's location for feedback or questions?
You can provide feedback through Wendy's Customer Care page or call this location directly at (919) 577-6162.
Is there a mobile app to order from Wendy's?
Yes, you can download the Wendy's app for ordering from the Apple App Store or use the quick order link provided.
What are the dining options available at this Wendy's?
Wendy's offers dine-in, drive-thru, delivery where available, and takeout services at this location. Curbside pickup is not available.
What are some nearby places customers can visit along with Wendy's?
Nearby places include Holly Springs Towne Center for shopping, AMC DINE-IN Holly Springs 9 for movies, and Starbucks for coffee.
Are there any nearby fitness centers close to Wendy’s?
Yes, Orangetheory Fitness Holly Springs and StretchLab are nearby fitness centers where customers can work out before or after visiting Wendy's.
Where can I find other dining options near Wendy's?
Near Wendy's, you can find restaurants like Which Wich Holly Springs for sandwiches, Rise Southern Biscuits & Righteous Chicken for breakfast and chicken, and Tijuana Flats for Mexican food.