Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
629 reviews
5 stars
246
4 stars
132
3 stars
78
2 stars
53
1 star
120
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively long for their orders.
Cleanliness
Several customers noted that the dining area and facilities were dirty, with complaints about sticky floors and unclean bathrooms.
Customer Service
While some staff were praised for their friendliness and efficiency, others were criticized for rudeness and lack of attentiveness.
Order Accuracy
Multiple reviews mentioned incorrect orders being received, including missing items and wrong food.
- JBJudy BlanerOct 26, 20252.0Have eaten here for several years but today is the last time. Burgers lukewarm and fries so cold I returned them only to be given a dry, tasteless replacement. Should have left when we saw person in front of us in line returning her food.
- IIIronXedOct 25, 20251.0Friday night....7:30, 2 customers in restaurant...takes 15 mins +++ to get the most basic of basic orders. 1 #1, 1 #2. Self service drinks and we still can't get food in any reasonable amount of time. Could have went to a normal restaurant and got it better, faster, cheaper had i known. ...finally got the food and bun was stale, meet was obviously not just made - very dry...but at least they compensated with a sloppy amount of sauces.
- SBSandra BettexSep 22, 20252.0Does Wendys microwave all food now? Baked potatoe taste like it was baked a week ago and reheated...nuggets were tough and tasted miowaved..fries as well. Order was incomplete initially as well and we were the only car in line.The one in Fuquay has had ongoing problems with food quality and poor service for over a year so we haven't been back . Thought we would try Holly Springs. Seems to be a "Wendy"s problem. We wont be back there either.
- CDChris DunstonSep 15, 20252.0The food was good but it took almost 20 minutes to get a 4 for 4! Floors on the inside were sticky and the bathroom was questionable.
- SSScott ScalaSep 11, 20251.0Not sure what’s going on with Wendy’s lately. It says they are serving breakfast … Pictures of breakfast food and ads are up everywhere but you pull up and nobody’s there. If they’re not serving breakfast, take the damn sign down
Frequently Asked Questions About Wendy's
Is Grand Hill Place Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Holly Springs, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Holly Springs, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 577-6162.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Grand Hill Place Wendy’s serve breakfast?
Yes, this Wendy’s location in Holly Springs, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Does this Wendy's serve breakfast, and what meals are offered?
Yes, this location serves breakfast, lunch, and dinner. You can order breakfast items like combos, croissant, biscuit sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout?
You can order Wendy's food for delivery or takeout through their app or at order.wendys.com by selecting this location and completing your order online.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How do I contact this Wendy's location for feedback or questions?
You can provide feedback through Wendy's Customer Care page or call this location directly at (919) 577-6162.
Is there a mobile app to order from Wendy's?
Yes, you can download the Wendy's app for ordering from the Apple App Store or use the quick order link provided.
What are the dining options available at this Wendy's?
Wendy's offers dine-in, drive-thru, delivery where available, and takeout services at this location. Curbside pickup is not available.
What are some nearby places customers can visit along with Wendy's?
Nearby places include Holly Springs Towne Center for shopping, AMC DINE-IN Holly Springs 9 for movies, and Starbucks for coffee.
Are there any nearby fitness centers close to Wendy’s?
Yes, Orangetheory Fitness Holly Springs and StretchLab are nearby fitness centers where customers can work out before or after visiting Wendy's.
Where can I find other dining options near Wendy's?
Near Wendy's, you can find restaurants like Which Wich Holly Springs for sandwiches, Rise Southern Biscuits & Righteous Chicken for breakfast and chicken, and Tijuana Flats for Mexican food.