Tropical Smoothie Cafe

4.4
320 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
409 Village Walk Drive, Holly Springs, NC
27540, United States

Hours

Reviews

4.4
320 reviews
5 stars
250
4 stars
18
3 stars
9
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, fast, and efficient, with specific mentions of employees like Reagan, Ainsley, and Ani for their exceptional service.

Food Quality

While many reviews highlighted the deliciousness of the smoothies and food, there were complaints about inconsistencies in orders and issues with food preparation, such as frozen items and incorrect ingredients.

Cleanliness

The location is frequently noted for being clean and well-maintained, contributing positively to the overall customer experience.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy and communication.

Management Response

There were multiple mentions of poor management response to customer complaints, with some customers feeling dismissed or ignored when raising concerns.
  • RC
    Rena C
    Oct 11, 2025
    5.0
    Today my food and smoothies were made perfectly thanks to Jae and Meg! They were super nice and made my night. Best employees!
  • CQ
    Cooper Quiocho
    Oct 8, 2025
    5.0
    Amazing experience overall. Reagan in particular was extremely quick and was very easy to talk to and was on it immediately, allowing me in be in and out in a jiffy!
  • JD
    Jefferson Davis
    Oct 8, 2025
    5.0
    This location is great. Very fast and friendly staff. Especially Reagan, Ainsley and Ani!
  • RT
    Rhys Thomas
    Oct 8, 2025
    5.0
    Ani Ainsley and Reagan were incredibly sweet and welcoming at the counter, making the whole experience feel personal and friendly. The service was impressively fast our food came out almost immediately, which was such a pleasant surprise. I tried the smoothie and the quesadilla, and both were absolutely fire! The smoothie was perfectly blended and refreshing, while the quesadilla was cheesy, flavorful, and cooked to perfection. Overall, the combination of amazing service, speedy delivery, and delicious food made this visit a total win. Can’t wait to come back and try more!
  • WC
    Weston Clark
    Oct 5, 2025
    5.0
    Ainsley and Regan are amazing employees. They are so nice. Smoothies were made perfect. They are very fast and efficient workers. Perfect employees!!!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in service at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.