Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a lack of effective management and training.
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others complained about undercooked items and incorrect orders.
Customer Experience
Some customers highlighted positive interactions with friendly staff, while others experienced poor service and management, leading to dissatisfaction.
Menu Changes
Customers expressed frustration over discontinued items and changes to the menu that were perceived as negative.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and with food presentation.