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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(491 reviews)

Business Details

231 Grand Hill Place, Holly Springs, NC
27540, United States
(919) 586-3048

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Holly Springs is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
231 Grand Hill Place, Holly Springs, NC
27540, United States

Hours

Reviews

3.9
491 reviews
5 stars
247
4 stars
104
3 stars
55
2 stars
24
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, long wait times, and lack of accountability from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about portion sizes, missing ingredients, and overall dissatisfaction with the meals.

Cleanliness Concerns

Some customers noted cleanliness issues, including dirty tables and pest problems, which negatively impacted their dining experience.

Positive Staff Interactions

Despite the issues, several customers praised specific staff members for their exceptional service and friendliness.

High Prices

Customers frequently mentioned that the prices are too high for the quality of food received, leading to perceptions of poor value.
  • WW
    Whamola
    Jan 29, 2026
    1.0
    This like all locations are just not good anymore. Expensive food is outrageous, customer service no longer exists. No rewards anymore. What was once barely worth it is now just a rip off. Never again.
  • RY
    Raghava Y
    Jan 19, 2026
    1.0
    Pre ordered for drive through pickup, 20mins ahead. Simple tea. Was asked to come to the window. Had to wait 10mins..no response to honking, had to bang the window to get attention. Never had to wait anywhere so long just for someone to hand it over. 3 employees passed by during that time but no one even seemed to care why someone was waiting outside. Such a low accountability. Now I see few others wrote similar reviews about missing orders. I had this happened twice too, when picking up from inside. This is different, but says about the service. Will never visit this location again, I've been a member for over a year and visited many locations.
  • RK
    Rishi Khera
    Dec 18, 2025
    1.0
    Uber Eats marked the order as “ready,” but Panera had no idea the order even existed. Nothing on the pickup shelf, staff couldn’t find it in their system, and zero accountability. Either the app is lying or the store is completely disconnected from it either way, a total waste of time. If you value reliability, don’t count on this location for online orders.
  • MP
    Marie Puckett
    Dec 6, 2025
    4.0
    Had the Chicken avocado breakfast sandwich. It’s plenty for 2 people to share. Highly recommended.
  • GM
    Graham McColl
    Nov 27, 2025
    1.0
    Restaurant is closed even though the hours say it’s open. Watched several other people drive by disappointed as well.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Holly Springs accept reservations?

No, Panera Bread at 231 Grand Hill Place does not accept reservations.

What is the address and contact number for Panera Bread in Holly Springs?

Panera Bread is located at 231 Grand Hill Place, Holly Springs, NC 27540. You can contact them at +1 919-586-3048.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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