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McDonald's

3.2
(908 reviews)

Business Details

(919) 552-4071
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7100 Gb Alford Highway, Holly Springs, NC
27540, United States

Hours

Reviews

3.2
908 reviews
5 stars
283
4 stars
189
3 stars
122
2 stars
92
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor communication and service.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Customers frequently complained about cold or poorly prepared food, with some mentioning raw items and old fries.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food during certain visits.
  • LB
    L B
    Jan 31, 2026
    1.0
    This location is consistently terrible in all aspects from food to their employees. The employees seem to act rude just because they can…
  • VH
    Victoria Harp
    Jan 29, 2026
    1.0
    Miserable staff who screw up your order every time, then spend five minutes arguing that it’s actually your fault rather than making it right. Never again.
  • TP
    Treasure Potter
    Jan 16, 2026
    4.0
    They can do a little better in the drive thru but other than that it was a good time
  • TW
    Tiger Woods
    Jan 2, 2026
    1.0
    Ordered two double cheeseburgers at the drive through yesterday, order was correct on the screen, drove off and both burgers had only one patty but two slices of cheese! That’s not what a double cheeseburger is!
  • MS
    Michael Sutera
    Dec 31, 2025
    1.0
    Went there as I was sitting waiting for my food. A mouse ran from out of the back somewhere then after I got my food, it ended up not being hot in the English muffin was left in a toaster somewhere too long. Then the manager told me that the mouse had to just come in from the back door because it was left open, which I think is bullshit.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Holly Springs?

McDonald's in Holly Springs is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday through Saturday from 5:00 AM to 11:59 PM, and on Sunday from 6:00 AM to 11:59 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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