Dunkin'

3.3
163 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Holly Springs, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
208 Matthews Dr, Holly Springs, NC
27540, United States

Hours

Reviews

3.3
163 reviews
5 stars
69
4 stars
20
3 stars
10
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, including rude staff, long wait times, and incorrect orders.

Management Issues

Feedback indicates a lack of effective management, with reports of toxic work environments and unaddressed employee behavior.

Product Availability

Customers frequently mention that the store is often out of popular menu items, particularly donuts and breakfast options.

Inconsistent Quality

The quality of food and drinks is reported to be inconsistent, with some customers receiving poorly made items.

Positive Staff Interactions

Despite negative experiences, some customers report friendly and helpful staff members who provide good service.
  • KL
    Kevin LaCarrubba
    3 days ago
    5.0
    Great crew. Always friendly and fast.
  • JC
    Jillian Curtis
    Nov 5, 2025
    1.0
    Worst service I’ve ever experienced. Nobody was working at the counter. I waited ten minutes for someone to take my order. I had to go ask for my donuts and left without my drink after waiting 15 more minutes. They didn’t give me a receipt so when I called to see if I could pick up my drink, they said no. There was no apology. I understand that that’s store policy but a lack of professionalism when someone has a poor experience is unacceptable. Will not be going back.
  • JB
    Joshua Brothers
    Oct 15, 2025
    1.0
    Imagine going to get your child a donut and SHOCKER! they barely have any donuts available. IN THE AFTERNOON on a Wednesday. Then the audacity of worker to be rude about it. I don’t leave reviews but get real, if the word DONUT is in your name, maybe stock your damn donuts. Thanks!
  • DL
    DEBORAH LASTRA
    Aug 13, 2025
    3.0
    Not much selections. Only one muffin remaining. No biscuits at all. Hash browns very greasy. Employee did not ask if I wanted creamer or sugar in my coffee Very disappointed since Dunkin Donuts is my favorite coffee establishment
  • SY
    Steve Y.
    Aug 7, 2025
    3.0
    Quality and quantity of the drinks is wildly inconsistent. Sometimes great and sometimes lacking which indicates a training issue.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for this Dunkin' location in Holly Springs, NC?

The Dunkin' in Holly Springs is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.