Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Holly Springs, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported long wait times, unhelpful staff, and poor customer service experiences.
Product Availability
Many reviews mentioned frequent shortages of donuts and other menu items, leading to customer dissatisfaction.
Employee Attitude
Several customers noted rude or indifferent behavior from employees, impacting their overall experience.
Quality Inconsistency
Feedback indicated inconsistent quality of food and drinks, with some items being poorly prepared or not meeting expectations.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their friendliness and helpfulness.
EM
Evelyn May
3 days ago
1.0
The food and coffee are good, but I am concerned about the behavior of the managers at this Dunkin’ location. During multiple visits, the managers have been speaking to employees in a rude and unprofessional manner. I can tell the employees are doing their best during the rush, but the managers use a very harsh tone. As a customer, it is uncomfortable to see staff being treated disrespectfully. Your employees work hard, and they deserve to be treated with respect and professionalism. I hope this issue can be fixed for the comfort of both the employees and the customers.
WW
withlovehailey
Nov 26, 2025
1.0
Took 20 mins and then ran out of oir donut. Service sucks
KL
Kevin LaCarrubba
Nov 21, 2025
5.0
Great crew. Always friendly and fast.
JC
Jillian Curtis
Nov 5, 2025
1.0
Worst service I’ve ever experienced. Nobody was working at the counter. I waited ten minutes for someone to take my order. I had to go ask for my donuts and left without my drink after waiting 15 more minutes. They didn’t give me a receipt so when I called to see if I could pick up my drink, they said no. There was no apology. I understand that that’s store policy but a lack of professionalism when someone has a poor experience is unacceptable. Will not be going back.
JB
Joshua Brothers
Oct 15, 2025
1.0
Imagine going to get your child a donut and SHOCKER! they barely have any donuts available. IN THE AFTERNOON on a Wednesday. Then the audacity of worker to be rude about it. I don’t leave reviews but get real, if the word DONUT is in your name, maybe stock your damn donuts. Thanks!
What are the regular operating hours for this Dunkin' location in Holly Springs, NC?
The Dunkin' in Holly Springs is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers delivery and curbside pickup services.
What new seasonal drinks are available at this Dunkin'?
For the holiday season, try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin'?
Yes, this location has a drive-thru for convenient service.
Does this Dunkin' location have free Wi-Fi and accept credit/debit cards?
Yes, they offer free Wi-Fi and accept both credit and debit cards for payment.
What nearby places can I visit before or after my Dunkin' visit?
Nearby you can visit Town Hall Burger & Beer and Aye Toro Tacos and Tequila for dining options, or relax at Hand & Stone Massage and Facial Spa — Holly Springs, NC.
Are there fitness centers near the Dunkin' in Holly Springs?
Yes, nearby fitness options include Planet Fitness, Club Pilates, Aqua-Tots Swim Schools, and G13 Brazilian Jiu-Jitsu.
How can nearby transit or neighborhood landmarks help me find this Dunkin'?
This Dunkin' is located at 208 Matthews Dr in Holly Springs, NC, near places like Sherwin-Williams hardware store and Goodwill Community Foundation, making it easy to spot in the local shopping area.