Business Details
About
Mexican Restaurant
Chipotle Holly Springs 55 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
436 reviews
5 stars
109
4 stars
30
3 stars
23
2 stars
42
1 star
232
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and restrooms.
Portion Sizes
Many customers expressed dissatisfaction with inconsistent and small portion sizes, often feeling shortchanged compared to other locations.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive, particularly under pressure.
Food Quality
Several reviews noted a decline in food quality, including issues with freshness, undercooked items, and missing ingredients.
Management Issues
Criticism was directed at management for poor organization, lack of staffing, and failure to address ongoing problems at the location.
- NInick inks5 days ago5.0Walking into this Chipotle, I immediately noticed how smooth and organized everything was, even during a busy rush. The line moved fast, the place looked clean, and the ingredients on the line looked fresh. It already felt like it was going to be a solid visit. When I got up to order, Cassidy and Maggie were the highlight of the whole experience. They were both super friendly, patient, and really seemed to care about getting the order right. Cassidy made sure every ingredient was fresh and hot, and Maggie didn’t hesitate to give a proper portion without making it feel awkward. They worked well together, kept the vibe upbeat, and honestly made the whole ordering process way better than usual. By the time I sat down, the food was exactly what you hope for from Chipotle—fresh, flavorful, and filling. The dining area was clean, the pace was quick, and the service from Cassidy and Maggie made a huge difference. Overall, this was one of the better Chipotle experiences I’ve had, and I’d definitely come back to this location again.
- JMJack McDowell5 days ago5.0Great service, great employees especially Nick, Maggie, and Cassidy! Great workers and people!
- CMChris MilesJan 4, 20261.0No veggies prepared. Food was ice cold. Kids can't keep up with demand.
- ECeric ChampionJan 2, 20263.0I ordered Chipotle online and noticed the portion size was smaller than what I usually receive when ordering in person. The food was fresh and tasted great, but the portions felt inconsistent. I hope this can be improved to better match the in-store experience.
- YHYazan HDec 16, 20252.0I love Chipotle, but not this branch. Food quality and flavor is off and the branch is not well mentioned.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Holly Springs 55 offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 601 Village Walk Dr?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Holly Springs?
Chipotle is located at 601 Village Walk Dr, Holly Springs, NC 27540, USA.
How can I place an online order for Chipotle Holly Springs 55?
You can order online through Chipotle’s website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
Does Chipotle offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill Holly Springs by phone or email?
You can reach them by phone at +1 919-586-8560 or email NC.4167.HollySprin55@chipotle.com.
Are there any nearby banks or ATMs close to Chipotle in Holly Springs?
Yes, nearby banks and ATMs include First National Bank ATM, BB&T ATM, Truist bank, and Coastal Credit Union Holly Springs Branch.
What fast food options are near Chipotle Mexican Grill at 601 Village Walk Dr?
Nearby fast food restaurants include Dairy Queen Grill & Chill, Chick-fil-A, Burger King, Firehouse Subs, and Tropical Smoothie Cafe.
Are there any healthcare facilities near Chipotle in Holly Springs?
Yes, nearby healthcare facilities include Holly Springs Surgery Center, Cary Orthopaedics & Spine, Benefit Therapy Services, Back in Action Physical Therapy, Night & Day Dental, and Carolina Family Vision.
Does Chipotle Mexican Grill in Holly Springs have a presence on social media?
Yes, Chipotle can be found on Facebook, LinkedIn, Pinterest, YouTube, Instagram under the handle @chipotle, and Twitter as @ChipotleTweets.