Business Details
About
Mexican Restaurant
Chipotle Holly Springs 55 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
420 reviews
5 stars
100
4 stars
28
3 stars
22
2 stars
39
1 star
231
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The location is frequently reported as dirty, with unclean tables, floors, and restrooms, leading to a poor dining experience.
Portion Sizes
Customers consistently complain about small portion sizes and inadequate servings, particularly for proteins and toppings.
Customer Service
Service quality is inconsistent, with reports of rude staff, poor management, and a lack of attention to customer needs.
Food Quality
There are numerous complaints about food being cold, stale, or improperly prepared, contributing to a disappointing experience.
Management Issues
Management is often criticized for being unresponsive to customer complaints and for creating a negative work environment for staff.
- BDBailey DavisNov 11, 20251.0Management is very poor. Food is empty, staff is rude and very unorganized. Disappointed that this food chain is so poorly run.
- TBTyler BaekNov 10, 20251.0The food continues to disappoint at this location. As someone who worked for chipotle I know this isn’t what the food is suppose to taste like. The workers are really nice here but like many reviews the portion sizes are not correct definitely skimpy on occasion. I’ve stopped going to this location and have been driving the 20 minutes to the crossroads location.
- JHJoshua HarrisNov 3, 20251.0First off, unless there is one specific person working, you’re not getting the portions you pay for. Second I asked for guacamole on a bowl today, and the employee added it, and then spoke with her colleague and said something along the line of “your guacamole portions have been small today” and he responded with “yeah we don’t have anymore guacamole made, I am trying to help yall out” Idk who reads and evaluates this, but I will either stop going, or requesting extra for everything they serve me, because it continues to be less and less. Love chipotle, they hire people who don’t give a crap about you, but want to make their job easier. If this is the corporate motto, then to hell with chipotle.
- VBVisvesh BalasubramanianOct 30, 20255.0Went there 2 times last week and was worried about the 2 stars here but both times the staff was courteous, food was well packed and shared - clean and cozy . I did dine the first time and to-go the 2nd time
- JJJada JonesOct 22, 20255.0Idk who made the chicken and steak on 10/22 but gosh you did your thing!!!! And the guy who made my bowl. Bless you!!! Amazing. One of my fav chipotle locations. I hardly ever have a bad bowl/burrito here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Holly Springs 55 offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 601 Village Walk Dr?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Holly Springs?
Chipotle is located at 601 Village Walk Dr, Holly Springs, NC 27540, USA.
How can I place an online order for Chipotle Holly Springs 55?
You can order online through Chipotle’s website at https://order.chipotle.com/ or via their mobile app available on the Apple App Store.
Does Chipotle offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill Holly Springs by phone or email?
You can reach them by phone at +1 919-586-8560 or email NC.4167.HollySprin55@chipotle.com.
Are there any nearby banks or ATMs close to Chipotle in Holly Springs?
Yes, nearby banks and ATMs include First National Bank ATM, BB&T ATM, Truist bank, and Coastal Credit Union Holly Springs Branch.
What fast food options are near Chipotle Mexican Grill at 601 Village Walk Dr?
Nearby fast food restaurants include Dairy Queen Grill & Chill, Chick-fil-A, Burger King, Firehouse Subs, and Tropical Smoothie Cafe.
Are there any healthcare facilities near Chipotle in Holly Springs?
Yes, nearby healthcare facilities include Holly Springs Surgery Center, Cary Orthopaedics & Spine, Benefit Therapy Services, Back in Action Physical Therapy, Night & Day Dental, and Carolina Family Vision.
Does Chipotle Mexican Grill in Holly Springs have a presence on social media?
Yes, Chipotle can be found on Facebook, LinkedIn, Pinterest, YouTube, Instagram under the handle @chipotle, and Twitter as @ChipotleTweets.