Buffalo Wild Wings

3.4
1104 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
121 Grand Hill Place, Holly Springs, NC
27540, United States

Hours

Reviews

3.4
1,104 reviews
5 stars
435
4 stars
202
3 stars
126
2 stars
97
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and lack of communication from staff, leading to customer frustration.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, overcooked, or poorly prepared wings and other menu items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, many reviews indicated a lack of proper training and management oversight.

Pricing Concerns

Customers expressed dissatisfaction with portion sizes and perceived value for money, feeling that prices were too high for the quality received.
  • WM
    w m
    2 days ago
    5.0
    Destiny was wonderful and accommodated my son’s multiple allergies very easily! It’s hard for us to ever eat out safely but I’m glad we took the chance and came here. Will definitely be returning here soon.
  • CD
    Chris Dunston
    Dec 30, 2025
    5.0
    Spoke with the new managers and glad to see some leadership in the place. Caleb the bartender is amazing. Willing to give you'll another chance in the New Year. The nostalgia of BDubs from college and the location close to home won't let me quit you'll! Come ready to go in 2026 and you got a regular with some friends again and a chance at 5 stars 😉
  • JG
    Joe Gooch
    Dec 21, 2025
    2.0
    Hate to do this... Haven't had many problems when eating in but, to go is another problem... 2cnd time getting a to go order. Can't remember the first but, it was screwed up. Today I ended up waiting 20 mins past when they said it would be ready. All good except the salad had tons to green onions when NO onions was asked for, unedible! Waste of money and time...
  • JS
    Jeff Smith
    Dec 20, 2025
    1.0
    This place needs a new management team to come in and either shut it down or revamp the restaurant. Terrible wings that had been fried up since lunch is the way they tasted. Hard, dry couldnt eat them. We went @ 7:45 it should have been busy especially on a Friday night. My order came with slaw along with veggies. Forgot to put veggies on the plate and when asked about the slaw... Oh we are out would you like something in the place of it we say yes maybe mozzarella sticks. Which we were charged $9.00 and some change. Hardly no one in the restaurant. It was bad. They need to close if they can't do any better.
  • SB
    Shannon B
    Dec 12, 2025
    1.0
    Absolutely horrible service, slow and food comes out cold and nasty. Will never return.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine and specialty does Buffalo Wild Wings in Holly Springs offer?

Buffalo Wild Wings in Holly Springs offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Holly Springs?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and on Fridays and Saturdays from 11:00 AM to 1:00 AM.