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Bojangles

3.8
(256 reviews)

Business Details

(919) 285-2023

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
151 Collins Crossing Road, Holly Springs, NC
27540, United States

Hours

Reviews

3.8
256 reviews
5 stars
137
4 stars
40
3 stars
18
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

There were mixed reviews on food quality, with some customers praising freshness while others complained about cold, soggy, or improperly prepared items.

Cleanliness

While some customers noted cleanliness in certain areas, others reported unsanitary conditions and poor maintenance of the dining area.

Staff Behavior

Several reviews highlighted issues with staff behavior, including rudeness and lack of professionalism, particularly from management.
  • AS
    Anthony Santi
    Feb 22, 2026
    1.0
    Being asked to pull aside is a courtesy the customer extends to the restaurant to help your "speed of service" metrics. However, when that courtesy results in being ignored or forgotten, it becomes bad business. To be told "5 minutes" and then ignored for 25+ minutes—while watching the drive-thru line move continuously—is a failure in both kitchen management and basic customer service. I hope you will take this feedback to heart and review your curbside procedures with your team to ensure paying customers aren't being "parked and forgotten."
  • LE
    Lilian Eki
    Feb 18, 2026
    5.0
    Seamless service today with very large group order. Thank you to the staff here for the team effort and the patience! Kudos to the store manager, she represented the brand well.
  • JG
    James Gamble
    Feb 11, 2026
    5.0
    I love bojangles the food is solid and people are great I dont know why any one wouldnt rate this a 4 or 5 star
  • DR
    Dre Richmond
    Feb 10, 2026
    5.0
    Timothy and the crew was awesome. Treated us like family and our kids loved it. Don’t eat here too much, but their excellent services was worth coming back to visit. Plus, I believe they were short on staff and still delivered. Keep it up!
  • CM
    Chris M
    Feb 6, 2026
    5.0
    Picked up dinner at this location yesterday evening. When I pulled up to the window, Tim, the on-duty manager, mentioned that they had just ran out of chicken and needed to drop some. He asked if we didn't mind waiting until it was done which we didn't. About 15 minutes later he personally brought our order to us and even gave us large drinks for being so patient. Just wanted to give him a shot out for his awesome customer service and professionalism of him and his crew.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the drive-through hours at Bojangles in Holly Springs?

The drive-through hours are from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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