Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and inattentiveness.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Food Freshness
When food is fresh and hot, customers are generally satisfied, but there are frequent complaints about cold or stale food.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting clean facilities while others mention dirty dining areas.
Speed of Service
Service speed is hit or miss; some customers report quick service while others experience long waits.
CV
Chad VanDyke
Oct 14, 2025
4.0
You go to Wendy's because they are quick and you should consistently know what to expect.
TS
Tammy Smith
Oct 10, 2025
1.0
It would have been nice to recieve breakfast Friday, October 10, 2025 at 8:30 am. When We walked in the door, no one even noticed us to take our order, I then tried to get someone's attention however they were only focused on conversation with each other and still didn't notice us. We left after standing there for a couple minutes. Thankfully this Wendy's is across the parking lot from the Waffle House. We went there, they always are ready to go.
CA
C C (auto)
Oct 10, 2025
1.0
Walked in at 8:30 am for breakfast. Five minutes later, nobody steps out to serve us.
RB
raynell bright
Oct 9, 2025
1.0
No Pickles 🥒 was my request $15.49 10 miles down the road I bite into a G D pickle!!!!!
PC
Paul Coleman
Oct 5, 2025
1.0
Today is Sunday October 5th, 2025. HORRIBLE EXPERIENCE AT THIS WENDY'S IN HILLSBOROUGH. I noticed the way the "Manager"( She has no right with this title because she couldn't manage her way out of a traffic cone in the middle of the road) First off she treated the elderly gentleman in front of me ( in the drive thru line at 2:50pm) like he was a nuisance. I think I heard "What's your order?" First. No hello. No how ya doin?. Nothing. Very courteous of a manager? Then my order was grossly incorrect. I asked for two plain Cheeseburgers and got two hamburgers. When I inquired inside she said " You ordered two Cheeseburgers plain, and that's what I gave you" . No apology because obviously in her mind she could do no wrong. I then repeated CHEESE burgers. Still she had a hard time understanding. Then she yells at me to lower my voice when she realized she had made a mistake. Wow. Just wow. I will NEVER patronize this establishment again. So unbelievably unprofessional. Hire and do better Wendy's in Hillsborough. What a joke. Luckily the cooks and front counter gentlemen were courteous and so much nicer to deal with than this supposed manager. Good luck having a sustainable place with management like that. No thanks
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hillsborough, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hillsborough, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 732-6555.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hillsborough01 Wendy’s serve breakfast?
Yes, this Wendy’s location in Hillsborough, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Hillsborough, NC?
The drive-thru is open from 8 AM to 11 PM Monday through Thursday and Sunday, and from 8 AM to midnight on Friday and Saturday.
Does Wendy's Hillsborough location offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers both delivery and takeout through their app or website. Delivery availability depends on your address.
What payment options does Wendy's Hillsborough accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the address and phone number for Wendy's in Hillsborough, NC?
The address is 375 S. Churton St., Hillsborough, NC 27278. The phone number is (919) 732-6555.
How can I contact Wendy's Hillsborough location for questions or feedback?
You can contact the location directly at (919) 732-6555 or reach Customer Care through the Wendy's Contact page or their Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for the Hillsborough location?
Menu and pricing can be viewed on order.wendys.com or the Wendy's mobile app after selecting the Hillsborough location. Prices may vary slightly by location.
What shopping options are near Wendy's at 375 S. Churton St., Hillsborough?
Nearby shopping destinations include Daniel Boone Village, Hillsborough Antiques Mall, and It’s New 2 Me, offering a variety of shops and antiques.
Are there other fast food or dining options near this Wendy's?
Yes, nearby dining options include Hardee's, KFC, Taco Bell, Pueblo Viejo Mexican Restaurant, Waffle House, and Occoneechee Farm Steak House.
What automotive services are available near Wendy's in Hillsborough?
Nearby automotive services include Autorific Car Wash, Churton Auto Wash, AutoZone, and two Shell gas stations for convenience and vehicle care.