Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported slow service, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers praised the freshness and taste of the food, others experienced cold or incorrect items.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions.
Staff Performance
Customer experiences varied widely; some praised friendly and efficient staff, while others encountered rude or inattentive employees.
JH
Jenisia Hanks
Jan 1, 2026
1.0
This is the sandwich I got from this place. I asked for no cheese. There is cheese on this sandwich and it looks like it's sandwich that's been sitting. Where is the lettuce. If only you can get what is advertised. The patty is dry and the fries definitely not fresh.
TD
Tracey Ann D
Nov 28, 2025
4.0
Food is wonderful, my favorite is the Cobb salad. However, the service is slow bad and ordering through the mobile app doesn't make a difference either because you it's still not ready when you get there.
CV
Chad VanDyke
Oct 14, 2025
4.0
You go to Wendy's because they are quick and you should consistently know what to expect.
TS
Tammy Smith
Oct 10, 2025
1.0
It would have been nice to recieve breakfast Friday, October 10, 2025 at 8:30 am. When We walked in the door, no one even noticed us to take our order, I then tried to get someone's attention however they were only focused on conversation with each other and still didn't notice us. We left after standing there for a couple minutes. Thankfully this Wendy's is across the parking lot from the Waffle House. We went there, they always are ready to go.
PC
Paul Coleman
Oct 5, 2025
1.0
Today is Sunday October 5th, 2025. HORRIBLE EXPERIENCE AT THIS WENDY'S IN HILLSBOROUGH. I noticed the way the "Manager"( She has no right with this title because she couldn't manage her way out of a traffic cone in the middle of the road) First off she treated the elderly gentleman in front of me ( in the drive thru line at 2:50pm) like he was a nuisance. I think I heard "What's your order?" First. No hello. No how ya doin?. Nothing. Very courteous of a manager? Then my order was grossly incorrect. I asked for two plain Cheeseburgers and got two hamburgers. When I inquired inside she said " You ordered two Cheeseburgers plain, and that's what I gave you" . No apology because obviously in her mind she could do no wrong. I then repeated CHEESE burgers. Still she had a hard time understanding. Then she yells at me to lower my voice when she realized she had made a mistake. Wow. Just wow. I will NEVER patronize this establishment again. So unbelievably unprofessional. Hire and do better Wendy's in Hillsborough. What a joke. Luckily the cooks and front counter gentlemen were courteous and so much nicer to deal with than this supposed manager. Good luck having a sustainable place with management like that. No thanks
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Hillsborough, NC?
The drive-thru is open from 8 AM to 11 PM Monday through Thursday and Sunday, and from 8 AM to midnight on Friday and Saturday.
Does Wendy's Hillsborough location offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout at this location?
Yes, Wendy's offers both delivery and takeout through their app or website. Delivery availability depends on your address.
What payment options does Wendy's Hillsborough accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the address and phone number for Wendy's in Hillsborough, NC?
The address is 375 S. Churton St., Hillsborough, NC 27278. The phone number is (919) 732-6555.
How can I contact Wendy's Hillsborough location for questions or feedback?
You can contact the location directly at (919) 732-6555 or reach Customer Care through the Wendy's Contact page or their Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for the Hillsborough location?
Menu and pricing can be viewed on order.wendys.com or the Wendy's mobile app after selecting the Hillsborough location. Prices may vary slightly by location.
What shopping options are near Wendy's at 375 S. Churton St., Hillsborough?
Nearby shopping destinations include Daniel Boone Village, Hillsborough Antiques Mall, and It’s New 2 Me, offering a variety of shops and antiques.
Are there other fast food or dining options near this Wendy's?
Yes, nearby dining options include Hardee's, KFC, Taco Bell, Pueblo Viejo Mexican Restaurant, Waffle House, and Occoneechee Farm Steak House.
What automotive services are available near Wendy's in Hillsborough?
Nearby automotive services include Autorific Car Wash, Churton Auto Wash, AutoZone, and two Shell gas stations for convenience and vehicle care.