Wendy's

3.7
1382 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
375 S. Churton St., Hillsborough, NC
27278, United States

Hours

Reviews

3.7
1,382 reviews
5 stars
558
4 stars
357
3 stars
195
2 stars
100
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the freshness and taste of the food, others experienced cold or incorrect items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions.

Staff Performance

Customer experiences varied widely; some praised friendly and efficient staff, while others encountered rude or inattentive employees.
  • JH
    Jenisia Hanks
    Jan 1, 2026
    1.0
    This is the sandwich I got from this place. I asked for no cheese. There is cheese on this sandwich and it looks like it's sandwich that's been sitting. Where is the lettuce. If only you can get what is advertised. The patty is dry and the fries definitely not fresh.
  • TD
    Tracey Ann D
    Nov 28, 2025
    4.0
    Food is wonderful, my favorite is the Cobb salad. However, the service is slow bad and ordering through the mobile app doesn't make a difference either because you it's still not ready when you get there.
  • CV
    Chad VanDyke
    Oct 14, 2025
    4.0
    You go to Wendy's because they are quick and you should consistently know what to expect.
  • TS
    Tammy Smith
    Oct 10, 2025
    1.0
    It would have been nice to recieve breakfast Friday, October 10, 2025 at 8:30 am. When We walked in the door, no one even noticed us to take our order, I then tried to get someone's attention however they were only focused on conversation with each other and still didn't notice us. We left after standing there for a couple minutes. Thankfully this Wendy's is across the parking lot from the Waffle House. We went there, they always are ready to go.
  • PC
    Paul Coleman
    Oct 5, 2025
    1.0
    Today is Sunday October 5th, 2025. HORRIBLE EXPERIENCE AT THIS WENDY'S IN HILLSBOROUGH. I noticed the way the "Manager"( She has no right with this title because she couldn't manage her way out of a traffic cone in the middle of the road) First off she treated the elderly gentleman in front of me ( in the drive thru line at 2:50pm) like he was a nuisance. I think I heard "What's your order?" First. No hello. No how ya doin?. Nothing. Very courteous of a manager? Then my order was grossly incorrect. I asked for two plain Cheeseburgers and got two hamburgers. When I inquired inside she said " You ordered two Cheeseburgers plain, and that's what I gave you" . No apology because obviously in her mind she could do no wrong. I then repeated CHEESE burgers. Still she had a hard time understanding. Then she yells at me to lower my voice when she realized she had made a mistake. Wow. Just wow. I will NEVER patronize this establishment again. So unbelievably unprofessional. Hire and do better Wendy's in Hillsborough. What a joke. Luckily the cooks and front counter gentlemen were courteous and so much nicer to deal with than this supposed manager. Good luck having a sustainable place with management like that. No thanks

Frequently Asked Questions About Wendy's

Is Hillsborough01 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Hillsborough, NC?

The drive-thru is open from 8 AM to 11 PM Monday through Thursday and Sunday, and from 8 AM to midnight on Friday and Saturday.