Wendy's

3.7
1380 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
375 S. Churton St., Hillsborough, NC
27278, United States

Hours

Reviews

3.7
1,380 reviews
5 stars
558
4 stars
356
3 stars
195
2 stars
100
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and inattentiveness.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Food Freshness

When food is fresh and hot, customers are generally satisfied, but there are frequent complaints about cold or stale food.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews highlighting clean facilities while others mention dirty dining areas.

Speed of Service

Service speed is hit or miss; some customers report quick service while others experience long waits.
  • CV
    Chad VanDyke
    Oct 14, 2025
    4.0
    You go to Wendy's because they are quick and you should consistently know what to expect.
  • TS
    Tammy Smith
    Oct 10, 2025
    1.0
    It would have been nice to recieve breakfast Friday, October 10, 2025 at 8:30 am. When We walked in the door, no one even noticed us to take our order, I then tried to get someone's attention however they were only focused on conversation with each other and still didn't notice us. We left after standing there for a couple minutes. Thankfully this Wendy's is across the parking lot from the Waffle House. We went there, they always are ready to go.
  • CA
    C C (auto)
    Oct 10, 2025
    1.0
    Walked in at 8:30 am for breakfast. Five minutes later, nobody steps out to serve us.
  • RB
    raynell bright
    Oct 9, 2025
    1.0
    No Pickles 🥒 was my request $15.49 10 miles down the road I bite into a G D pickle!!!!!
  • PC
    Paul Coleman
    Oct 5, 2025
    1.0
    Today is Sunday October 5th, 2025. HORRIBLE EXPERIENCE AT THIS WENDY'S IN HILLSBOROUGH. I noticed the way the "Manager"( She has no right with this title because she couldn't manage her way out of a traffic cone in the middle of the road) First off she treated the elderly gentleman in front of me ( in the drive thru line at 2:50pm) like he was a nuisance. I think I heard "What's your order?" First. No hello. No how ya doin?. Nothing. Very courteous of a manager? Then my order was grossly incorrect. I asked for two plain Cheeseburgers and got two hamburgers. When I inquired inside she said " You ordered two Cheeseburgers plain, and that's what I gave you" . No apology because obviously in her mind she could do no wrong. I then repeated CHEESE burgers. Still she had a hard time understanding. Then she yells at me to lower my voice when she realized she had made a mistake. Wow. Just wow. I will NEVER patronize this establishment again. So unbelievably unprofessional. Hire and do better Wendy's in Hillsborough. What a joke. Luckily the cooks and front counter gentlemen were courteous and so much nicer to deal with than this supposed manager. Good luck having a sustainable place with management like that. No thanks

Frequently Asked Questions About Wendy's

Is Hillsborough01 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.