Taco Bell

2.9
663 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 353 S. Churton Street in Hillsborough. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
353 S. Churton Street, Hillsborough, NC
27278, United States

Hours

Reviews

2.9
663 reviews
5 stars
173
4 stars
107
3 stars
99
2 stars
64
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold or poorly prepared items.
  • AW
    April Williams
    Oct 2, 2025
    4.0
    We stopped here on our travels. This location does not have an open dining room or restrooms. The drive thru only is open. We placed an order thru the app and our food was prepared quickly. Staff at the drive thru were friendly.
  • MJ
    Muriah Jones
    Sep 19, 2025
    2.0
    Pretty bad when the employee taking the orders orders is using profanity. 🤣
  • RY
    Ryan Young
    Aug 24, 2025
    1.0
    So slow. 30 minutes to get a single box. Couldn't get the customer's order correct in front of us. The customer just gave up
  • HS
    heidy Sanchez
    Aug 17, 2025
    1.0
    Waited in the drive thru line for about 15 min… they are obviously short staffed so I do not blame the workers. Company needs to do better in making sure they are properly staffed. If not Just close the restaurants to prevent unhappy customers..
  • PW
    Pete Wagner
    Jul 15, 2025
    1.0
    The two employees smoking at the door should have been my first clue. 45 minutes for an order, which wasn’t even completed. I won’t cross this picket line again, it’s clear the workers are slowing down and making mistakes n purpose. I support them, and therefore will never come back to this Taco Bell again. The slow down continues!

Frequently Asked Questions About Taco Bell

What is the address of Taco Bell in Hillsborough, NC?

Taco Bell is located at 353 S. Churton Street, Hillsborough, NC 27278, USA.

What are the operating hours for Taco Bell at 353 S. Churton Street?

Currently, Taco Bell is closed on all days of the week at this location.