Taco Bell

2.9
674 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 353 S. Churton Street in Hillsborough. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
353 S. Churton Street, Hillsborough, NC
27278, United States

Hours

Reviews

2.9
674 reviews
5 stars
177
4 stars
108
3 stars
100
2 stars
64
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported issues with food quality, including incorrect orders, cold food, and unsatisfactory preparation.

Cleanliness

Several reviews mentioned the restaurant's cleanliness issues, particularly in restrooms and dining areas.

Staffing Issues

Many customers noted that the location is often understaffed, leading to slow service and mistakes in orders.
  • BM
    BRYAN MEADE
    Jan 1, 2026
    3.0
    Newly reconstructed Taco Bell. Stood at the counter unaware of the kiosk only service. Finally informed of this, and noticed there's only one kiosk for a fast food restaurant. Kiosk was average on responsiveness. Food was still Taco Bell quality but still Taco Bell.
  • WG
    Wesley Gwynn
    Dec 31, 2025
    1.0
    Ordered spicy potatoes tacos, it wasnt very late and they werent busy. The potatoes in my taco were hard as rocks, the soft tacos were falling apart, and I may have managed to get 1/16th of a teaspoon of the sauce that comes on the taco. The guy that took my order was friendly, that was the only takeaway from this experience.
  • CB
    Chad Barnes
    Dec 23, 2025
    1.0
    This brand new Taco Bell does NOT have sweet tea. WHAT?! I've NEVER heard of this. That's ridiculous. Service has been sketchy here before so makes me skeptical of what they are telling me. Pathetic either way
  • SA
    Skyi Addington
    Dec 18, 2025
    1.0
    I try to avoid leaving bad reviews. But this location was just awful for customer service. We were the only ones in line at the drive thru. Only one group of friends eating side so practically empty. They had us pull forward while waiting on food. After 15 min we pulled back through to make sure everything was okay, cuz it seemed a bit long and the girls were chit chatting. They said yeah the guys in the back were working on it with one of the girls giving attitude. . Another 5 minutes or so and we had the order. But when we got it we were missing items and went back to request those. More attitude from the one girl. I wish I had got a name. This place really needs to work on customer service.food was also warm. Some parts cold…. So I’m wondering how long it was really done before we got it and they just didn’t notice from talking
  • CL
    Chris L
    Dec 18, 2025
    1.0
    Ordered an item with no sour cream. Before biting into the burrito, I noticed on the ticket it didn't have no sour cream on it, so I asked the woman who made it if it did and she said yeah, since it didn't say no sour cream. I said I could have sworn I had put no sour cream but that may have been entirely on me, and if she doesn't mind, would she be willing to remake it. She said yeah and I gave her the first one back and she left to remake it. While it was being made, I was thinking how nice it was that after a crap day where everything has gone wrong, how nice it was to have a little kindness in a small way. Until the last bite of the remake, there was a huge blob of sour cream. So my hats off to Shemia or however you spell her name. It takes a lot to really piss me off but you really decided to be an overachiever today. I hope you have the day you deserve.

Frequently Asked Questions About Taco Bell

What is the address of Taco Bell in Hillsborough, NC?

Taco Bell is located at 353 S. Churton Street, Hillsborough, NC 27278, USA.

What are the operating hours for Taco Bell at 353 S. Churton Street?

Currently, Taco Bell is closed on all days of the week at this location.