Tropical Smoothie Cafe

3.9
704 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3860 John Gordon Lane, High Point, NC
27262, United States

Hours

Reviews

3.9
704 reviews
5 stars
393
4 stars
102
3 stars
55
2 stars
33
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and accommodating staff, many reported rude service and long wait times, particularly in the drive-thru.

Product Quality

There were mixed reviews on the quality of smoothies and food, with some customers enjoying the flavors while others complained about watered-down smoothies and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including unpleasant odors and dirty conditions inside the store.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and poor communication regarding their orders.

Speed of Service

Many customers noted slow service, especially during busy times, leading to long wait times in both the drive-thru and inside the store.
  • GT
    Greg T
    2 days ago
    5.0
    Awesome smoothies!!!
  • JB
    Jessica Barnhart
    Dec 2, 2025
    5.0
    The employees are Amazing. A few machines where down and they couldn't fix my order. Theyve done everything they can to make things right. Best customer service experience ever!!!
  • HA
    Helen Armstrong
    Oct 31, 2025
    5.0
    Fast, clean, and friendly
  • CC
    Calvin Cooper
    Oct 29, 2025
    1.0
    Would have been nice to know that my Island Green smoothies were getting extra protein from the maggots in their ingredients. That’s just gross
  • SG
    Shan G.
    Oct 25, 2025
    5.0
    Clearly I've been sleeping on this place the entire time lol...from the drive thru service to the window service I was not disappointed. The young lady taking my order was extremely patient considering my questions as a 1st time customer; kind is an understatement. The guy at the window was nice as well and very engaged, good attitude. He said he was only 1 of 2 working the entire store which was impressive. Got the baja chicken wrap, kale salad, and passion dragon smoothie. MY GOD...in the best way lol. Needless to say I will DEF be back. Only gripe is the drive thru box is too close to the dumpster and the smell was wayyy too much. Aside from that, legit 10/10👌🏾 take my money lol

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in High Point?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.