Tropical Smoothie Cafe

3.9
701 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3860 John Gordon Lane, High Point, NC
27262, United States

Hours

Reviews

3.9
701 reviews
5 stars
391
4 stars
101
3 stars
55
2 stars
33
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and accommodating to rude and disinterested.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor quality of food, leading to dissatisfaction.

Speed of Service

Customers frequently mentioned long wait times in both drive-thru and in-store, with some experiencing delays of over 20 minutes.

Food Quality

While some smoothies and food items received praise, there were numerous complaints about watered-down smoothies and subpar food quality.

Cleanliness

Several reviews noted cleanliness issues within the store, including unpleasant odors and unsanitary conditions.
  • HA
    Helen Armstrong
    Oct 31, 2025
    5.0
    Fast, clean, and friendly
  • CC
    Calvin Cooper
    Oct 29, 2025
    1.0
    Would have been nice to know that my Island Green smoothies were getting extra protein from the maggots in their ingredients. That’s just gross
  • SG
    Shan G.
    Oct 25, 2025
    5.0
    Clearly I've been sleeping on this place the entire time lol...from the drive thru service to the window service I was not disappointed. The young lady taking my order was extremely patient considering my questions as a 1st time customer; kind is an understatement. The guy at the window was nice as well and very engaged, good attitude. He said he was only 1 of 2 working the entire store which was impressive. Got the baja chicken wrap, kale salad, and passion dragon smoothie. MY GOD...in the best way lol. Needless to say I will DEF be back. Only gripe is the drive thru box is too close to the dumpster and the smell was wayyy too much. Aside from that, legit 10/10👌🏾 take my money lol
  • HA
    Heather Asim
    Oct 20, 2025
    5.0
    Little gestures like this go a long way!! Great Customer Service.
  • MM
    Mika
    Sep 29, 2025
    5.0
    Very easy to order at drive thru and staffs are cheerful! Thank you for the great foods ‘n smoothies!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in High Point?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.