Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in High Point, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1800 S Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,619 reviews
5 stars
566
4 stars
299
3 stars
217
2 stars
151
1 star
386
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude behavior and poor service.
Order Accuracy
Numerous complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.
Speed of Service
Many customers experienced long wait times for their orders, with some stating that the service was significantly slower than expected.
Food Quality
While some customers enjoyed the food, others reported issues with cold or poorly prepared items, indicating inconsistency in food quality.
Management Issues
Several reviews mention poor management practices, including unprofessional behavior from staff and inadequate staffing levels.
- JMJoAnne MorrisonJan 3, 20263.0The food was good! The young lady was friendly! The area was clean! The only thing that I did not like was when the guy in the back went off on the co-worker in front of everyone! That definitely was an unprofessional action!!
- LFLawrence FischerDec 14, 20255.0This is the best sonic around, by far. And Lynette, I hope I'm spelling that right, Is always amazing to speak to on top of providing incredibly excellent customer service. The whole team is great and my family always enjoys eating here!
- RDRobert DuncanDec 2, 20255.0Excellent customer service, excellent food
- BCBrizeida CanoNov 24, 20251.0I ordered a small strawberry milkshake and a medium limonade slush and this lady charged me an LARGE strawberry shake. I paid the 11 dollars, confused, because I didn’t understand why a small and a medium was so much until she gave me the receipt. I told her when she handed me the drinks and she gave me attitude like girl, you were the one who made the error. She said she repeated the order twice, which was a LIE! She didn’t say anything to me other than the price. Last time I will ever go to that Sonic!!!
- CCCourtneyNov 18, 20251.0Obviously this Sonic doesn’t know how to fulfill orders that come through. Ordered through door dash the double smasher burger meal and then I got a mini peppermint brownie bark shake. Door dash dropped off the food and there was no burger because “they no longer have the smasher.” SO PUT A DIFFERENT BURGER IN THERE or I don’t know call the number on the door dash order and ask if there is something else we would like. My milkshake had NO BROWNIE in it, why call it a peppermint BROWNIE bark shake if you aren’t gonna put the brownie in there. For ya’ll to be so expensive you would think I’d be getting 5 star service and a 5 star meal. Highly disappointed.