Papa Johns Pizza

3.6
310 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in High Point, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best High Point pizza for any occasion. Call us for pizza delivery in High Point or stop by 1701 N MAIN ST for carryout to order the best pizza in High Point, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1701 N MAIN ST, High Point, NC
27262, United States

Hours

Reviews

3.6
310 reviews
5 stars
144
4 stars
50
3 stars
26
2 stars
15
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about undercooked pizza, incorrect toppings, and unsanitary conditions.

Customer Experience

Mixed feedback on customer interactions, with some praising friendly staff while others highlighted rude behavior and lack of accountability.

Delivery Problems

Customers experienced issues with delivery, including wrong orders, late deliveries, and poor communication regarding order status.
  • PL
    Poal Lopa
    Jan 1, 2026
    1.0
    Way too slow. I ordered a small pizza and it look over an hour. Go somewhere else. The pizza also looks identical to lunchables.
  • JW
    Ja'Niya Williams
    Dec 15, 2025
    1.0
    This is typically the Papa John’s location I order from, and I’ve never had an experience this poor before, which is why I’m leaving this review. I placed an online order and received a notification that my pizza was ready. I ordered no cheese due to a dairy intolerance and possible allergy for my family. I’ve ordered this exact pizza from this location multiple times with no issue because there’s usually enough sauce to compensate for the lack of cheese. This time, the pizza was extremelyyyy dry. When I mentioned the inconsistency, the employee told me the sauce is “measured with a spoon” and acknowledged that they’re “working on making sure everyone is doing the right thing.” I asked if the pizza could be remade with extra sauce, and I was told it would take about 10 minutes. I waited over 10 minutes, returned inside, and found that the pizza hadn’t been started because an interview had come in. While I understand things happen, I had already paid and was waiting, and that should have been prioritized. When the pizza was finally brought out to my car, it was still incorrect….this time in multiple ways. It was made with thin crust instead of regular, and the toppings were wrong. The entire pizza was supposed to have pepperoni, with half also having hamburger. Instead, pepperoni was only on one half and hamburger on the other, which was incorrect twice over. This experience was frustrating from start to finish. I’m disappointed because this location has usually been reliable, but the lack of attention to detail, long wait, and repeated mistakes made this visit well below average. I requested a refund and left to go to sir pizza where I should’ve ordered from to begin with: Faithful in service, taste, and accuracy.
  • AL
    Alterek Little
    Nov 29, 2025
    5.0
    Garden pizza all im gonna say
  • DD
    Danielle Davis
    Nov 22, 2025
    1.0
    The manager was rude she had no help and was taking her attitude out on customers
  • DD
    D
    Nov 17, 2025
    1.0
    For a place that doesn't get much business this place is very slow the workers move extremely slow and do a lot of conversation rather than working and getting the orders done they need to do better

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in High Point, NC?

Delivery is available from 9:30 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.

Can I order Papa Johns Pizza online for delivery or carryout?

Yes, you can order online for delivery or carryout via their website or mobile app.