Panera Bread

Reviews

• CC

  Crazy clipzZ

  3 days ago
  1.0
  I got an avocado melt and The guy that made my order gave me my food and said “oh did you want avocado”, like wth it’s called an avocado melt obviously I want avocado. So he goes to the back to check for an avocado and he found one. so what he does is literally just cut it in half and gives it to me like that. Skin on and everything. That’s bad customer service and pure laziness if you ask me.
• DM

  Daisy M

  Feb 22, 2026
  1.0
  Will NEVER get my business again! First I attempted to order a blueberry bagel and despite all the abundance amount of blueberry bagels on the rack behind them they didn’t want to sell it to me because they were saving it for a future order. Then I went through the drive thru and after waiting 25 minutes in line, at first they wouldn’t accept my gift card. Telling me my gift card didn’t have money on it and was trying to keep it. But once it was swiped in front of me, it mysteriously worked. I swapped out the blueberry bagel for a cinnamon crunch bagel but when I opened my bag it contained a loaf of dough that appeared to look like a danish. I went back inside to asked about this mystery dough and I was told by the manager that they did not have all the ingredients and only made and sold what they had. When I asked for my money back after the multiple disappointments, I was informed I needed to give them the gift card that they kept in the drive thru back. I advised them multiple times that the gift card was never given back to me after my order was placed in the drive thru and this seemed ti be a problem. The manager, Chase, was no help as well. Walking away while I was talking to him and told me oh well. This will be the last time I support this business and I’ve always been a frequent flyer.
• MM

  Marybeth McShea

  Feb 12, 2026
  1.0
  Soup was cold. Sandwiches didn’t have correct ingredients and were made sloppy. Bread was stale. Staff was rude. I should have read reviews before going. Will absolutely never be going here again. Got sick after eating their food.
• AG

  Ace Gallery

  Feb 12, 2026
  1.0
  So my soup comes out cold and when said it was cold they put it in a microwave which I do not eat microwave food. The bread was stale, and the sandwich was sloppy, threw it out. Didn’t even take the time to take a picture never going back there again and from the reviews I saw I should’ve looked at it sooner just a cold day and wanted soup.
• GG

  Gherricaleigh Goodson

  Feb 2, 2026
  5.0
  I have recently placed two large to go orders at this location. Both times Chase and his team served us up with some of the best customer service we have ever gotten here! Not only were they happy to show up during tricky weather conditions, but they all seem genuinely happy to be there and everything that they prepared for us was extremely fresh and well made! THIS is the kind of management that Panera has been needing since this location opened! We will definitely be ordering from them again in the future since this is the type of quality they are committed to providing! Great work, Chase! You have been so awesome to interact with and we thank you for making our hectic mornings brighter and more convenient! Q

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