Panera Bread

3.0
550 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread High Point is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1911 North Main St, High Point, NC
27262, United States

Hours

Reviews

3.0
550 reviews
5 stars
188
4 stars
63
3 stars
45
2 stars
53
1 star
201

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions in the dining area.

Customer Service

Customers frequently reported poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

There were numerous complaints about food quality, including incorrect orders, undercooked items, and unsatisfactory presentation.

Availability Issues

Many customers expressed frustration over the frequent unavailability of menu items, particularly bread and drinks.

Atmosphere

While some enjoyed the atmosphere, others noted it was negatively impacted by cleanliness issues and the presence of homeless individuals.
  • LL
    Larry
    Jan 4, 2026
    1.0
    Food left out of order, went back and sat for the food to be fixed and they gave me the same item I had. Lady came to window asking questions and told me to call corporate. I asked for her name and she closed window and left.
  • TR
    Tiara Robinson
    Jan 1, 2026
    1.0
    Would give zero. My brother got food from here for lunch and my mother’s soup had a hair floating on top and my brothers soup had a maggot in it. Then they just throw baguettes down in the bottom of the bag. Not wrap or anything. Now I know why I never wanted to try any food from here.
  • CC
    Chapman Bragg Hester (Chap)
    Jan 1, 2026
    1.0
    I don't usually give bad reviews but in this case I have to. My elderly mother loves y'all's medium cups. Today I came by to politely request 10 cups and lids for my mom who really just likes the cups for some reason. She can see if they're getting old better because she'll reuse them for as long as possible. In the past I had been given them for free in one or two count increments. I have even paid before for just a drink to get a small stack of cups. But suddenly today they wanted to charge me $30 for 10 plastic cups when I had explained they were for my elderly mother who just likes their cups and shouldn't people try to make a little old lady happy with some cheap plastic cups. It might be store policy and I can't blame the employees because they're just protecting themselves from getting in trouble but a store should have the flexibility to assist customers with what they need.
  • SH
    Sasha Hope
    Dec 28, 2025
    1.0
    This used to be my favorite Panera to study at as a college student, but it has gone incredibly down hill. Each table I tried to sit at had food stains, crumbs, and even used toothpicks. Trash was overflowing at each trash station and the drink stations were stained as well. My mac and cheese felt like it hadn't been cooked fully, and they were out of the drink I normally get. Dirty floors and dirty restrooms. I used to love this Panera, but it's really gotten sloppy 😭 Please Panera, work on the cleanliness and cooking at this location.
  • SJ
    Sidh Jain
    Dec 26, 2025
    1.0
    Poor customer service , soup was not warm enough, quality of bread was poor , upon reporting they just did not offer any viable option:(

Frequently Asked Questions About Panera Bread

Does Panera Bread High Point accept reservations?

No, Panera Bread High Point does not accept reservations.

What are the regular business hours for Panera Bread High Point?

Panera Bread High Point is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.