Panera Bread

3.9
1224 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread High Point is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2400 Penny Road, High Point, NC
27265, United States

Hours

Reviews

3.9
1,224 reviews
5 stars
564
4 stars
295
3 stars
145
2 stars
80
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including missing ingredients, stale items, and poor portion sizes.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.

Cleanliness

Numerous customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and trash reported.

High Prices

Several reviews mentioned that the prices are too high for the quality and portion sizes of the food offered.

Staff Performance

While some staff were praised for their friendliness, many reviews pointed out a lack of efficiency and poor management.
  • GJ
    Gabriel Jimenez
    2 days ago
    3.0
    This place was good, but not great. In fact, the AI SUMMARY PREDICTED MY EXPERIENCE. First, the AI said that “People say this cafe offers a variety of bagels, sandwiches, and soups.” True ✅. They had a bunch of options to choose from. And they even have a “You Pick 2” deal, which gives a discount of all items, which is so SMART of them to do that. The food was even delicious! But the AI also said “Other reviews mention the service can be slow and the food can be incorrect.” This was also true ✅… It was kind of slow, and they got half of my order WRONG. I picked a soup, a grilled cheese, and a side of chips. I did get my grilled cheese, but they got the soup wrong and gave me a SALAD instead. They did change it after (thank god), but then I realized MY SIDE WAS MISSING. They told me that they are busy working, which I get. At least if my order was right it would be a perfect 5/5. So overall, it was kind of mid. If they could spend the same amount of time, but ACTUALLY get my order right, it would be a great place instead of good. But the food was delicious at least.
  • KE
    Kevin Eames
    Nov 11, 2025
    2.0
    Communication between order taker and food preparation was none existent. Items ordered were not available. Cleaning appeared to be an afterthought and many tables were not clean enough to eat on. Had been our favorite Panera Bread for years. Disappointing to say the least but I am hopeful that it will turn around soon.
  • PP
    Pamela Parnell
    Nov 11, 2025
    5.0
    Great service and I love their food especially since everything is chemical and dye-free with no preservatives.
  • JB
    Joe Blanco
    Nov 2, 2025
    5.0
    Always cozy atmosphere and fresh food
  • BG
    Betty Green
    Oct 10, 2025
    3.0
    Ciabotta cheese sub, very skimpy on all ingredients....had to ask for more onions and peppers as you couldn't see any on the sandwhich when i opened it. Crushed bag of chips. Too expensive for what you get.

Frequently Asked Questions About Panera Bread

Does Panera Bread High Point accept reservations?

No, Panera Bread at 2400 Penny Road does not accept reservations.

What are the regular operating hours for Panera Bread High Point?

Panera Bread is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.