Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, especially in the drive-thru, leading to frustration and dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers noted fresh and tasty meals.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some customers noting clean facilities while others found them lacking.
Wait Times
Customers frequently mentioned long wait times, particularly during late hours, contributing to a negative experience.
AT
Ali Taylor
1 day ago
2.0
Went through the drive thru this morning, got our breakfast. I ordered 3 meals. The girl ringing it in decided it would be better to break up my meal and charge À la cart, likely because the sausage egg McMuffin is on “sale” but the whole meal is.. it’s $5. So instead I got charged $1.50 drink, $2.50 sandwich and $2.49 hash brown… $6.50. Their screens have been broken for the longest time. I got my receipt and told the next window what happpebed, she goes to speak to the manager who doesn’t come to the window and asks what she can do to make it right… well gosh, how about refunding the extra $1.50 I shouldn’t have been charged? But she did nothing. And I’m sure I’m not the only person this store has over charged by breaking up a meal.
JS
Jennifer Smith
3 days ago
1.0
The worst customer service!! I placed an order this morning in the drive thru. My order was never confirmed and I wasn’t offered a receipt. After getting my food order and it wasn’t correct, I was told I would have to drive back around and place another order. When I asked to speak to manager she was extremely rude and wouldn’t provide her name. This manager even laughed saying you can call Freeman but they aren’t going to do anything. I will add I have called and I still haven’t received a call back.
I wouldn’t recommend going here since they don’t care what the customer has to say and they don’t feel they need our business.
They need new management and a new owner!
JS
Jaime Smith
4 days ago
5.0
Food was good and hot. If you haven't tried the new buffalo chicken sandwich, it's fire.
RJ
Reginald White Jr
Nov 15, 2025
4.0
Food was cold. No one like cold fries from Mcy
ES
Elizabeth Smith
Oct 18, 2025
3.0
Food was good but even if you eat in they put your food in bags. Our food was good and fresh. They just didn't salt the fries.
What are the regular dining hours for this McDonald's location?
This McDonald's location is open for dining from 5:30 AM to 11:00 PM Monday through Friday and Sunday, and 24 hours on Saturday.
When is delivery service available at this McDonald's?
Delivery is available daily from 5:00 AM to 12:30 AM except Friday when delivery ends at midnight.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:30 AM to 1:00 AM Monday through Thursday, from 5:30 AM until 4:00 AM on Friday, open 24 hours on Saturday, and from 4:00 AM to 1:00 AM on Sunday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, it offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
It is located at 6530 Old Plank Rd, High Point, North Carolina, 27265, United States.
Can I find nearby coffee shops to visit after dining here?
Yes, Starbucks is nearby, providing a great spot for coffee or smoothies after your meal.
Are there any nearby grocery or discount stores accessible from this McDonald's?
Yes, ALDI USA and Dollar Tree are close by for convenient grocery or discount shopping.
What automotive services are available near this McDonald's?
Take 5 Car Wash and Jimmy Clean's are nearby if you need a car wash or automotive services.
What amenities can I use while visiting this McDonald's?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi for customer convenience.