McDonald's

3.4
1350 reviews
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Business Details

6530 Old Plank Rd, High Point, NC
27265, United States
(336) 869-4680
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6530 Old Plank Rd, High Point, NC
27265, United States

Hours

Reviews

3.4
1,350 reviews
5 stars
468
4 stars
287
3 stars
207
2 stars
126
1 star
262

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Customer Service

Many reviews highlighted poor customer service, including rude staff and incorrect orders, though some praised individual employees for their friendliness.

Order Accuracy

Frequent complaints about incorrect orders, especially in the drive-thru, with customers often receiving the wrong items or missing food.

Cleanliness

The restaurant was noted for its clean restrooms and dining areas, although some reviews mentioned cleanliness issues.

Wait Times

Customers experienced long wait times, particularly in the drive-thru, with some reporting being asked to pull forward without receiving their complete orders.
  • JD
    Joe Duncan
    5 days ago
    3.0
    Great environment just don't understand why or how greedy it was to make a choice on a extra condiment policy, really 40 cents extra for sum mayo sad to believe that a franchise could be that greedy i was charged for it but also saw employees handing it out i want my 40 cents back i feel robbed
  • SD
    Scott Diciuccio
    Jan 4, 2026
    4.0
    Well, it's mcdonalds
  • JM
    JoAnne Morrison
    Jan 3, 2026
    3.0
    Great iced coffee!
  • RR
    Rosa Ratliff
    Dec 19, 2025
    1.0
    My food taste terrible and the sandwich look if though it's been sitting and whoever made it look like they just threw something together to make out what I ordered and the manger there sucks on another occasion few months ago had the same problem only stop this time because that was the closest restaurant
  • AT
    Ali Taylor
    Nov 22, 2025
    2.0
    Went through the drive thru this morning, got our breakfast. I ordered 3 meals. The girl ringing it in decided it would be better to break up my meal and charge À la cart, likely because the sausage egg McMuffin is on “sale” but the whole meal is.. it’s $5. So instead I got charged $1.50 drink, $2.50 sandwich and $2.49 hash brown… $6.50. Their screens have been broken for the longest time. I got my receipt and told the next window what happpebed, she goes to speak to the manager who doesn’t come to the window and asks what she can do to make it right… well gosh, how about refunding the extra $1.50 I shouldn’t have been charged? But she did nothing. And I’m sure I’m not the only person this store has over charged by breaking up a meal.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's location is open for dining from 5:30 AM to 11:00 PM Monday through Friday and Sunday, and 24 hours on Saturday.

When is delivery service available at this McDonald's?

Delivery is available daily from 5:00 AM to 12:30 AM except Friday when delivery ends at midnight.