Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,357 reviews
5 stars
412
4 stars
296
3 stars
240
2 stars
121
1 star
288
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, often having to return to the counter multiple times.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect preparation.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Staff Attitude
While some reviews praised individual staff members for being friendly, many others criticized the overall attitude of the employees as unprofessional and lacking care.
- DRDarrell RobinsonNov 6, 20251.0Waited too long for food outside when I finally went in my order was just sitting on the counter
- MJMary JaneOct 3, 20251.0The manager at this location should be fired. He totally dismissed me. He is so rude and disrespectful, I will NEVER go to this location again.
- JRJassiah Robinson-DavisOct 2, 20251.0Absolutely hate this McDonald’s. They had me sitting outside in the drive thru for almost 10 minutes. I literally watched the girl clean the dining room with a drive thru headset on and they still chose to ignore me. Then when they finally took my order my fries were cold and soggy.
- KDKaydwan DanielsSep 16, 20255.0This McDonald's gets it right evertime!
- LBLynda BialobrzeskiAug 29, 20251.0Opposite of fast food. 30 minutes to get our food. Would have been faster if we went to the sit down chilli across the road. Should have know it but didn't see the reviews until we had already been waiting 15 minutes and begun to wonder if they were slaughtering cows in the back as part of the process. Short staff, and the staff there don't care.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 930 Mall Loop Rd, High Point?
McDonald's is open daily from 5:30 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services every day from 5:30 AM to 10:30 PM, including same-day and no-contact delivery options.
What are the available options for ordering McDonald's food online or through an app?
You can order through the McDonald's app available on iOS and Android, or use their online delivery link at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's on Mall Loop Rd?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 930 Mall Loop Rd has a drive-thru service available.
Are there any nearby restaurants or food places to visit before or after your meal at McDonald's?
Yes, nearby you can find Chili's Grill & Bar for American and Tex-Mex cuisine, It's Just Wings for chicken wings delivery, and Liberty Brewery and Grill which offers a steakhouse experience.
What nearby retail stores are close to McDonald's for shopping?
Close to McDonald's, there are department stores like JCPenney and Sears, as well as boutique SLLR Boutique and Oak Hollow Thrift Store for clothing and shopping needs.
Are there any fitness or training centers near McDonald's at 930 Mall Loop Rd?
Yes, there are gyms and training centers nearby including Curves and Wilson's Training for fitness and active life activities.
Can I find family and educational facilities near McDonald's on Mall Loop Rd?
Nearby educational and family-related facilities include Wesleyan Christian Academy, Sprouts educational camp and day care, and The North Carolina School of Percussion for music education.