Brand Certified
McDonald's
3.3(1370 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
930 Mall Loop Rd, High Point, NC
27262, United States
Certified by McDonald's • Mar 01, 2026
(336) 883-1532
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,370 reviews
5 stars
417
4 stars
296
3 stars
240
2 stars
123
1 star
294
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, with some stating it took over 30 minutes to receive their orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas, overflowing trash, and unclean bathrooms, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served, leading to frustration and dissatisfaction.
Customer Service
Reviews indicated a lack of friendly service, with several customers mentioning rude staff and poor management, which negatively impacted their overall experience.
Food Quality
Several customers complained about cold, poorly prepared food, including stale items and incorrect preparation, which did not meet their expectations.
- JMJoAnne MorrisonFeb 19, 20265.0The drive-thru provide a quick service & I still got hot fries! I definitely loved it!
- TMTameka McMillanFeb 15, 20262.0I ordered a fresh McChicken regular and Mcdouble only mustard and ketchup. The McChicken was fresh but made sloppy mayo an lettuce on the inside of bread an on the top of my bread. The Mcdouble was I guess recooked (overcooked). But it was made sloppy as well. Sandwich was not stacked it was like sideways. But it was packed with onions. It pissed me off. Simple instructions especially when you don't have many ordering.
- SCSam CatronFeb 6, 20261.0Worst McDonald's in High Point. They are never prepared, forget food every single time, and the night manager is the most unhelpful person in the building. Do not go here if you need a quick visit or want the correct food/drinks you ordered.
- MHMatthew HumphreyJan 17, 20261.0Waited at the drive through sign for 15 mins after being told to wait and still no one came back. One of the slowest McDonalds anytime I’ve ever tried to stop here.
- JCJeffrey CrumplerJan 17, 20261.0It takes a terrible experience to leave a review and that’s based on my history in the industry. We entered this location because it had a play place. My wife and I could not even eat our food even though it was correct because the atmosphere. Absolutely disgusting. The main lobby where you order food had trash and food laying all over. Hard to tell the last time swept or mopped. The play place was even worse. Trash over flowing and not one clean table to sit at. Floor covered in napkins, used straws and food. After I tried to be patient I took my son to the bathroom and was not comfortable him even being in there. It’s sad that this is happening in my community that this is acceptable. Never going back
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 930 Mall Loop Rd, High Point?
McDonald's is open daily from 5:30 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does McDonald's at this location offer delivery services?
Yes, McDonald's offers delivery services every day from 5:30 AM to 10:30 PM, including same-day and no-contact delivery options.
What are the available options for ordering McDonald's food online or through an app?
You can order through the McDonald's app available on iOS and Android, or use their online delivery link at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's on Mall Loop Rd?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 930 Mall Loop Rd has a drive-thru service available.
Are there any nearby restaurants or food places to visit before or after your meal at McDonald's?
Yes, nearby you can find Chili's Grill & Bar for American and Tex-Mex cuisine, It's Just Wings for chicken wings delivery, and Liberty Brewery and Grill which offers a steakhouse experience.
What nearby retail stores are close to McDonald's for shopping?
Close to McDonald's, there are department stores like JCPenney and Sears, as well as boutique SLLR Boutique and Oak Hollow Thrift Store for clothing and shopping needs.
Are there any fitness or training centers near McDonald's at 930 Mall Loop Rd?
Yes, there are gyms and training centers nearby including Curves and Wilson's Training for fitness and active life activities.
Can I find family and educational facilities near McDonald's on Mall Loop Rd?
Nearby educational and family-related facilities include Wesleyan Christian Academy, Sprouts educational camp and day care, and The North Carolina School of Percussion for music education.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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