Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor communication.
Food Quality
Inconsistent food quality noted, with complaints about cold, undercooked, or incorrect orders, but some customers enjoyed fresh and hot meals.
Cleanliness
Generally positive feedback on cleanliness of the dining area and bathrooms, although some reports of messy conditions.
Wait Times
Long wait times reported frequently, especially for drive-thru and curbside orders, leading to customer frustration.
Pricing Issues
Concerns about pricing, including refusal to accept larger bills and complaints about perceived high prices for the quality of food.
LB
Laila B
2 days ago
1.0
This is my local McDonald’s and every single time I come to this McDonald’s they have asked me to pull up to a drive-thru parking spot. I don’t order anything special, I ordered a burger and fries, and it still takes them five minutes to bring it out to my car. And I know they do it because they don’t wanna have long wait times on their stats however they’re lying and manipulating their numbers by making people pull up to parking spots. i’m currently at the restaurant right now in FIVE cars are waiting for their orders. This is truly irritating and just poor customer service, it is a consistent problem I’ve experienced here.
SP
STYLEZ PRODUCTIONZ
Nov 15, 2025
1.0
Don't do it
RC
Rahim Skinner, LMHCA, CRC
Nov 6, 2025
5.0
Great manager on staff. Young guy great customer service. I think this is my go to McDonald’s from here on out.
JR
Jennifer Reichard
Oct 30, 2025
1.0
Disappointed with them, they robbed me of a monopoly sticker. I bought an ice coffee and that cup always come with a sticker. I told the lady at the windows and she refused to give me a cup with my game piece. Garbage service
SI
S I
Oct 2, 2025
5.0
Last week I needed somewhere to work while waiting on a family member who was attending a class nearby. On three separate evenings, I spent about 2.5 hours each night in this McDonalds. The atmosphere was generally quiet. Overall, the dining area was clean with staff periodically checking and wiping tables. The bathroom was one of the cleanest McDonald's bathrooms I've ever been in. Staff appeared to actually be there to work. The woman who appeared to be the leader or manager had a wonderful smile. She was observed multiple times pleasantly greeting and having upbeat conversation with customers.
What are the regular operating hours of McDonald's at 3885 John Gordon Ln, High Point?
McDonald's is open daily from 5:30 AM to 11:00 PM.
Until what time is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:30 AM until 2:00 AM.
Can I place an order online for delivery from McDonald's in High Point?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What delivery and pickup services are offered by this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's, 3885 John Gordon Ln?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What app can I use to easily order from McDonald's?
You can use the McDonald's App available on both Apple's App Store and Google Play Store to order conveniently.
Which coffee shops are located near this McDonald's at 3885 John Gordon Ln?
Nearby coffee shops include Starbucks, which offers great options if you're looking for coffee before or after your meal at McDonald's.
Are there other fast food or sandwich restaurants near this McDonald's?
Yes, nearby you can find Jimmy John's sandwich shop as well as another McDonald's and Cold Stone Creamery for ice cream treats.
What other services or stores are close to McDonald's that customers might visit?
Nearby, customers can visit places like FedEx Office for printing and passport services, Sprint Store for electronics, and Applebee's Grill + Bar for additional dining options.