McDonald's

3.2
1243 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2312 Westchester Drive, High Point, NC
27262, United States

Hours

Reviews

3.2
1,243 reviews
5 stars
393
4 stars
219
3 stars
194
2 stars
109
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some describing their meals as unappetizing.

Cleanliness

Several reviews noted unsanitary conditions within the restaurant, including dirty areas and unprofessional appearance of staff.

Management Issues

There were complaints about the lack of effective management oversight, leading to a chaotic atmosphere and unresolved customer complaints.
  • KS
    Kelly Sevices
    Nov 14, 2025
    2.0
    I work overnight always ask for my food to be fresh and it always stale and old even when I ask it’s annoying getting back to work and realizing I wasted my money also my fries were missing this time
  • LR
    Lisa Rosea
    Nov 11, 2025
    1.0
    The manager working the EXPO window always has an attitude. Everything bothers her. Not friendly at all.
  • KC
    Kassidy Coltrane
    Nov 9, 2025
    1.0
    If I could leave 0 stars I would we order two meals now she asked what drinks we would like we tell her they told us to drive up and wait for the food we didn't get our fries so we asked for them she told us the meals don't come with fries just a drink we will never come back they were so rude
  • JC
    Jake C
    Nov 8, 2025
    1.0
    November 8, 8:10 pm Long time customer went and got a coffee, a hot coffee and it is ice cold and disgusting
  • RM
    ricardo munera
    Nov 3, 2025
    2.0
    No happy!! This is my second time I order ny sandwich with ketchup and no pickles They do the opposite 🤦

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2312 Westchester Drive, High Point, NC?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same day delivery, and no-contact delivery.