Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,925 reviews
5 stars
716
4 stars
399
3 stars
318
2 stars
148
1 star
344
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, undercooked, or improperly prepared food, including raw meat and cold fries.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with complaints about poor service and lack of attention to customers.
Order Accuracy
Frequent issues with incorrect orders, missing items, and failure to follow special requests were noted by several customers.
Cleanliness
Several customers mentioned dirty dining areas and unsanitary conditions, impacting their overall experience.
Speed of Service
Customers consistently reported slow service, particularly in the drive-thru, leading to frustration and long wait times.
- JLJosh Lowe4 days ago1.0First thing I wanna say is, absolutely TERRIBLE customer service. No wonder they are short staffed, the manager working there has a terrible attitude. The ONLY employee working the counter/grill/everything was super rude to all customers as well. I watched the manager yell at a customer(white male) because they wanted to charge their phone while they eat, she yelled at him and said only for 5 minutes cause he cant loiter.loitering. however, there's another customer(of the same race as the manager) that has been sitting there charging his phone for at least an hour. Oh and they lady gave me an attitude because THEY are out of the sauce I ordered... if only there was a negative star option...
- LTLogan TurbevilleNov 13, 20251.0Y is it every dang time I got to this specific McDonald's they are awlay messing up, I oreded plan double quarter, I get it with everything on it and it old as crap the buns are burnt the Patty's are thin and are cold and taste terrible
- BGBennie GloverNov 13, 20253.0I went through the drive through and I had a 2 item order the order took way to long
- MTMelba TurnerOct 29, 20251.0Just picked up my supper and it is cold. Do not appreciate paying for cold food
- TMTiffany MclainOct 10, 20251.0It’s nice inside clean but man I swear every single time it never fails for the last at least year I’d say my food has been cold when I get it even if I asked for it fresh I keep giving it a chance bc it’s super close and I don’t ever want to go to somewhere further but here lately iv been making that drive to another McDonalds idk what’s going on with the food always being cold but this McDonald’s is probably the worst one around here if your in a bind honestly the Burger King across the street is a better choice at least your food will be hot 😭
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in High Point, NC?
McDonald's is open daily, with drive-through hours from 5:00 AM to 11:00 PM on weekdays, and extended hours on weekends starting as early as 4:00 AM. In-store dining and delivery vary slightly, with most days open from 6:00 AM to 10:30 PM and some days 24 hours.
Does this McDonald's location offer drive-through services?
Yes, the McDonald's at 2738 S Main St offers drive-through service with hours from 5:00 AM to 11:00 PM on weekdays and extended hours on weekends.
Can I order McDonald's food online for delivery or pickup?
Yes, online ordering is available through McDonald's App, their delivery website, and mobile platforms with same day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
What kind of food and services does this McDonald’s offer?
This McDonald's offers a variety of fast food items including breakfast, coffee, burgers, sandwiches, and frozen desserts. Services include drive-thru, mobile ordering, McDelivery, gift cards, WiFi, and mobile offers.
Is WiFi available at McDonald's 2738 S Main St?
Yes, WiFi service is available at this McDonald's location.
Are there other fast food restaurants near McDonald's on S Main St?
Yes, nearby fast food options include Mrs Winner's Chicken & Biscuits, KFC, Burger King, Wendy's, and Subway, making it convenient to explore various dining choices in the area.
What nearby places can I visit before or after dining at McDonald's?
You can visit Holly Ridge Golf links, a local landmark, for some recreational time before or after your meal at McDonald's.
Are there nearby convenience or retail stores close to McDonald's?
Yes, Walgreens pharmacy and convenience store, as well as Redbox rental kiosks, are located nearby, offering easy access to essentials and entertainment.
What financial services are available near McDonald's on S Main St?
Nearby financial services include LibertyX Bitcoin ATM, Bank of America ATM, Western Union money transfer services, and Pinnacle Financial Partners bank.