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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Wait Times
Several reviews mentioned long wait times, particularly during late-night hours, contributing to a negative experience.
Cleanliness
Customers noted cleanliness issues, particularly in the bathrooms and dining area, affecting their overall impression.
RT
Rodney Troy
4 days ago
1.0
4 AM SYSTEMS ARE ALWAYS REBOOTING ALWAYS CASH ONLY I WONDER IF YOUR DEPOSITS ARE SHORT TO HAVE TO GO OUT MY WAY FOR MCDONALD'S WHY ARE YOU 24 HOURS AMD NEVER SERVICE ANYONE UNTIL ABOUT 7 AM. I'D FIRE THE ENTIRE PARENT COMPANY AND START OVER AGAIN IM TRYING TO GO TO WORK YOUR AT WORK DOING NOTHING SO WHY OPEN 24 NOT CLEANING NOT SERVING FOOD WYD?? CORPORATE MCDONALD'S HEAR THIS PLEA GET RID OF THAT CREW SWIFTLY
VP
Veronica Preza
Nov 15, 2025
1.0
Customer service is crazy, I go to drive thru don’t even ask if I’m using mobile app and don’t even say hi/hello then go to the window where I’m gonna pay the cashier drinking her drink while on the phone and let me wait for 5mins to pay my food, go to the the 3rd window wait another 5mins cause the lady be talking to someone else while she’s holding my bag of food that ready don’t say hi/hello or what it’s just so rude and then she gave me my food and forgot to give me my drink and not paying attention that I’m still at the window waiting for her to look at the window she open the window and ask me what else I need while she got her own personal drink in her hand and drinking it in front of me !!! I told her my drink then she close the window and still talking to her crewmate or manager then I got my drink when home then drink my drink and this is what I have in MY DRINK !!! So nasty and disgusting!!! The cross contamination is CRAZY !! NEVER EVER GOING BACK TO THIS MCDONALDS AGAIN !! I don’t feel like eating the rest of my order cause they might be did something wrong to it !!
BC
Brizeida Cano
Oct 31, 2025
1.0
I asked specifically for a double bacon quarter. The guy rings up the wrong one, so I tell him to just add bacon to it and it won’t be a problem. This dude adds a whole other burger , making me pay 7 more dollars! Like what! So, I tell the lady who was going to hand me the food about the mistake and to just give me a refund for the seven dollars, she then tells me it will take a while because there’s only one manager. It does not take that long to refund someone 😐. They didn’t even give me my water that I had to freaking pay!! I paid 21 dollars just to get my whole freaking order wrong! I wasn’t even supposed to pay that much! What a waste! Pissed me off and couldn’t even get a refund.
DJ
Danielle Jones
Oct 31, 2025
1.0
I went to McDonald's after being in the hospital all day helping my grandmother, I barely had time to eat. I didnt have any energy to make something so I thought I could stop at McDonald's on the way home. I placed my order and when I got to the window I was met with an employee in the back yelling, "GO HOME AND COOK!", which was interacting to hear after experiencing a very stressful day. I ignored them and got my bag of food. When I got home I found out that I only received 2 of the 3 sauces (I paid for) and all of my fries were hard as nails (If I can post it somehow I have a video of me banging the fry against the table and it didn't budge at all). I literally bought extra fries because that's what I had a taste for and I couldn't even eat them. Just made my already depressing day worse.
AP
Alice Perkins
Oct 19, 2025
1.0
I received the worst customer service I have ever had at this restaurant. The girl at the drive through was extremely rude. She spoke to me like I was her child. Saying didn’t you hear me say hold on. That is not how you speak to a customer. This is my favorite McDonald’s and she made me never want to visit again.
What are McDonald's operating hours at 114 Greensboro Rd, High Point, NC?
McDonald's at this location is open 24 hours every day of the week.
Does this McDonald's have a drive-through?
Yes, this McDonald's offers drive-through service 24/7.
What delivery and pickup options are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the McDonald's app for easier ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store for mobile ordering and offers.
What is the address and contact number for this McDonald's?
The McDonald's is located at 114 Greensboro Rd, High Point, NC 27260. Their main phone number is +1 336-882-3611.
Are there any nearby automotive service options close to McDonald's?
Yes, AutoZone Auto Parts, Traid Car Wash, R&J Mobile Detailing Service, Pineda Tires LLC, and Economy Plumbing are all nearby automotive and related service providers.
What nearby beauty and spa services can customers visit around this McDonald's?
Customers can visit Biola Braiding Salon & Beauty Store, An Nail Spa, The Sima Salon, Five Points Styles Beauty & Barber Shop, Chelles House of Styles, 5 Points Barbershop, and Cut-N-Up Styling & Barber Shop nearby.
What shopping options are near McDonald's at 114 Greensboro Rd?
Nearby shopping includes Eastgate Shopping Center, Save-A-Lot grocery store, Family Dollar, and Bestway Rent To Own.
Are there nearby food and dining options other than McDonald's?
Yes, nearby dining options include 5 Points Hibachi and Wings and Five Points Subs, along with other fast food and restaurants.