Service Speed
Many customers noted that the service was not as 'freaky fast' as advertised, with several complaints about long wait times for both in-store orders and deliveries.
Food Quality
While some customers praised the food quality and freshness, others reported issues with portion sizes and blandness, indicating inconsistency in the food experience.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of attentiveness from employees.
Cleanliness
The cleanliness of the store received positive remarks, but there were also complaints about the maintenance of the dining area, including sticky tables.