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Five Guys

4.2
(383 reviews)

Business Details

(336) 200-8355

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1915 North Main St., Suite 109 in High Point is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1915 North Main St., Suite 109, High Point, NC
27262, United States

Hours

Reviews

4.2
383 reviews
5 stars
242
4 stars
56
3 stars
38
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for their taste and freshness, though some reported issues with soggy or incorrectly made items.

Service Experience

While many reviews highlighted friendly and efficient service, there were notable complaints about rude staff and poor handling of customer issues.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not justify the food quality or portion sizes.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
  • VV
    Vanthony
    Feb 21, 2026
    1.0
    Since when is it okay for restaurant staff to threaten the customers?? I went there today to get a replacement meal due to the fact that when I was there about a week ago my food was not up to par. Files are cold soft and soggy my burger didn't have any bacon on it as well. So I called that same night when I arrived at home to tell them. I spoke with the manager which I don't remember his name but they told me they would fix it. Took my name down and told me I could come back when it's convenient for me. So I went there today to pick up that meal.I told the cashier he then tells another guy who was I think cooking the food and the guy got a nasty attitude stating why did I wait so long to come get my food. There was a girl that was working in the back as well ask me my name because I told them they said my name will be in a book. She proceeds to act like she checked it and came back three seconds later saying I don't see your name so I don't know what to tell you. At that point I was over it and I wasn't about to be late returning to work so I said I'll pay for it but I need everyone's name so that I can put it on my report. The girl said he's not getting anything you need to pay for your food and go on about your business. At this point I'm upset I feel like I'm wasting my time my money and I'm being disrespected by employees of company that I paid for regularly. The girl even threaten me saying she would call her boyfriend on me. Like WHAT!? I felt like I was in a Twilight zone like this can't be happening. So they refused to give me the employees names so I took a picture of two of the employees. This needs to be addressed and I won't stop until it is
  • BG
    Briea Gennuso
    Feb 18, 2026
    5.0
    It was insanely busy yesterday because of a promotion but the team was rocking it! The manager was calm and kind and everyone was working so hard.
  • SL
    Stefanie Leak
    Feb 17, 2026
    1.0
    Yesterday I received an email from Five Guys stating that I could purchase a buy one get one free burger at 7:40pm I tried to order online and the app was not accepting any more orders. So , I drove to the store inside I tried to use the coupon and I was told that I could not use it and they have stop taking the coupon because they were getting too many orders. Funny you took my order with out the use of the coupon so as long as I don’t want a bogo free deal you will take my order this is unexplainable for a corporate offer to be rescinded.
  • FF
    Foodie
    Feb 14, 2026
    5.0
    This was my first time here and I have to say I was very impressed with the service and the food. If you like burgers and fries you should stop in and give them a try. A bit on the pricey side but the food is good so its worth it.
  • AG
    An Gela
    Feb 10, 2026
    5.0
    Everything from start to finish was exceptional. Greeted as soon as we walked in. Cashier was very polite, nice smile. Didn’t take long for our food. It was so yummy. Bathrooms were clean and well stocked with needed supplies. Highly recommend trying this store.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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