Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1915 North Main St., Suite 109 in High Point is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for their taste and freshness, though some reported issues with soggy or incorrectly made items.
Service Experience
While many reviews highlighted friendly and efficient service, there were notable complaints about rude staff and poor handling of customer issues.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not justify the food quality or portion sizes.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.
VV
Vanthony
Feb 21, 2026
1.0
Since when is it okay for restaurant staff to threaten the customers?? I went there today to get a replacement meal due to the fact that when I was there about a week ago my food was not up to par. Files are cold soft and soggy my burger didn't have any bacon on it as well. So I called that same night when I arrived at home to tell them. I spoke with the manager which I don't remember his name but they told me they would fix it. Took my name down and told me I could come back when it's convenient for me. So I went there today to pick up that meal.I told the cashier he then tells another guy who was I think cooking the food and the guy got a nasty attitude stating why did I wait so long to come get my food. There was a girl that was working in the back as well ask me my name because I told them they said my name will be in a book. She proceeds to act like she checked it and came back three seconds later saying I don't see your name so I don't know what to tell you. At that point I was over it and I wasn't about to be late returning to work so I said I'll pay for it but I need everyone's name so that I can put it on my report. The girl said he's not getting anything you need to pay for your food and go on about your business. At this point I'm upset I feel like I'm wasting my time my money and I'm being disrespected by employees of company that I paid for regularly. The girl even threaten me saying she would call her boyfriend on me. Like WHAT!? I felt like I was in a Twilight zone like this can't be happening. So they refused to give me the employees names so I took a picture of two of the employees. This needs to be addressed and I won't stop until it is
BG
Briea Gennuso
Feb 18, 2026
5.0
It was insanely busy yesterday because of a promotion but the team was rocking it! The manager was calm and kind and everyone was working so hard.
SL
Stefanie Leak
Feb 17, 2026
1.0
Yesterday I received an email from Five Guys stating that I could purchase a buy one get one free burger at 7:40pm I tried to order online and the app was not accepting any more orders. So , I drove to the store inside I tried to use the coupon and I was told that I could not use it and they have stop taking the coupon because they were getting too many orders. Funny you took my order with out the use of the coupon so as long as I don’t want a bogo free deal you will take my order this is unexplainable for a corporate offer to be rescinded.
FF
Foodie
Feb 14, 2026
5.0
This was my first time here and I have to say I was very impressed with the service and the food. If you like burgers and fries you should stop in and give them a try.
A bit on the pricey side but the food is good so its worth it.
AG
An Gela
Feb 10, 2026
5.0
Everything from start to finish was exceptional. Greeted as soon as we walked in. Cashier was very polite, nice smile. Didn’t take long for our food. It was so yummy. Bathrooms were clean and well stocked with needed supplies. Highly recommend trying this store.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in High Point accept reservations?
Five Guys in High Point does not accept reservations.
What are the operating hours for dining in at Five Guys High Point?
Five Guys High Point is open daily from 10:30 AM to 10:00 PM.
Does Five Guys High Point offer delivery services?
Yes, Five Guys High Point offers delivery with hours from 10:30 AM to 9:30 PM every day.
Can I customize my burger and shake at Five Guys High Point?
Yes, you can choose from over 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at Five Guys High Point?
Five Guys High Point accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys High Point offer gluten-free or vegetarian options?
Five Guys offers bunless options like lettuce wraps or bowls for many sandwiches. While some items contain gluten, they do offer vegetarian options such as their customizable veggie sandwich. Cross-contamination risks exist, so please review their allergen information.
How can I order from Five Guys High Point online?
You can order online via their official ordering site at https://order.fiveguys.com/location/five-guys-high-point/menu/ or through the Five Guys app available on iOS and Android.
What nearby restaurants can I visit for desserts or coffee after Five Guys High Point?
Nearby, you can visit Crumbl - High Point for desserts or Cold Stone Creamery for ice cream and bakery treats, which make great options after your meal at Five Guys.
Are there other fast food burger restaurants near Five Guys in High Point?
Yes, Wendy's and McDonald's are located nearby if you're looking for alternative fast food burger options.
What other conveniences are near Five Guys High Point that might be useful to customers?
Near Five Guys High Point, you can find a Spectrum mobile phone store, Rite Aid drugstore, and several automotive services such as University Auto Sales and University Tire & Auto.
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