Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve High Point, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
712 reviews
5 stars
270
4 stars
97
3 stars
85
2 stars
58
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are praised for being friendly and helpful, while others are criticized for being rude and unhelpful.
Speed of Service
Many customers report long wait times, particularly in the drive-thru, with some stating they waited over 30 minutes for their orders.
Product Quality
There are frequent complaints about incorrect orders, stale or cold food, and missing items, leading to dissatisfaction with the overall product quality.
Cleanliness
The establishment is often described as dirty, with reports of unclean tables and floors, contributing to a negative dining experience.
Management Issues
Several reviews indicate poor management and staffing issues, with claims of disorganization and lack of leadership affecting service efficiency.
- EHEmily HarrisNov 4, 20255.0Zacharias is such a bright worker and if it wasn't for him I wouldn't have came in today! He knew the store like the back of his hand telling me everything they had in stock and the prices for them too. I will be coming back here more often seeing how lively the workers are!
- RJRick JohnsonNov 3, 20251.0Came in to sit with my daughter yesterday and got coffee with water while some guy with a ponytail and beard kept starring at my daughter making her uncomfortable. Last time I will ever come here again I wasted my money and made my daughter feel afraid
- YGYerena GomezNov 1, 20251.0This Dunkin' disappoints me more every time I come here. Today I came for a coffee and they gave me water with milk, and I ordered a toasted avocado and it was bitter. There are different people every time.
- NHNicki HiltonOct 26, 20255.0A couple of months ago I gave this location another chance because I had heard that they were better than before. I had stopped coming about a year ago because my drinks were never made right and the customer service was so awful. However, I would say that they are much better than before. The drinks are made right the majority of time and if for some reason it needs correction they are so quick to correct them and are appreciative of customer feedback. I appreciate the management, the staff, and the fact that I feel valued as a customer again!!
- BJBreana JollyOct 25, 20251.0Worst Dunkin experience I’ve had…ever. Came for ice cream. Workers were sitting down at the tables and some were outside on the phone. Establishment was dirty- floors and counters. When I asked to taste a flavor the worker had no idea what flavor it was and it was not labeled. The tester spoon was grabbed with his bare hands. The person scooping my ice cream insisted on a cup rather than the cone I wanted. Come to find out he couldn’t scoop ice cream so I got a cup with a cone on top. 😵💫 went to pay and stood there while everyone looked at me until they decided who would ring me up. Waste of money and time.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 274 Eastchester Drive, High Point, NC?
Dunkin' is open from 6:00 AM to 9:00 PM Monday through Friday and Sunday, and from 6:00 AM to 5:00 PM on Saturday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What specialty food and drinks does Dunkin' serve at this location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea. They also serve breakfast, lunch, and brunch items.
Can I order ahead using a mobile app for Dunkin' at this location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What are some seasonal drinks available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Who are the main competitors of this Dunkin' location in High Point, NC?
Main competitors in the area include Starbucks, McDonald's, Dutch Bros, 7Brew, and Panera Bread.
What nearby coffee shops are close to Dunkin' on Eastchester Drive?
Nearby coffee shops include another Dunkin' at a nearby location and Starbucks, offering customers alternative places for coffee and snacks in the area.
Are there any nearby restaurants or eateries where I can go after visiting Dunkin'?
Yes, nearby restaurants include Pizza Vino II and Dragon City (Chinese restaurant) where you can enjoy a meal after your Dunkin' visit.
What nearby facilities can I visit around Dunkin' for other needs?
Nearby facilities include Office Depot for office supplies, Planet Fitness gym for workouts, and High Point Dental Care for dental services.