Business Details
About
Mexican Restaurant
Chipotle High Point Main St. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
966 reviews
5 stars
553
4 stars
201
3 stars
66
2 stars
39
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and lack of professionalism.
Food Quality
Inconsistent food quality reported, with issues such as undercooked rice, stale chips, and missing ingredients.
Cleanliness
Frequent complaints about the cleanliness of the dining area and food preparation areas.
Availability of Ingredients
Many customers noted that the location often runs out of key ingredients, especially during peak hours.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that the value does not match the cost.
- TCTy CannonNov 16, 20251.0Sitting here in lobby with time to write this review while I wait for chicken. Was told 20-30 min wait. On a Sunday at 4pm. This is not the first time and if I wasn’t getting orders for others, I’d definitely leave. If you get chicken at chipotle, don’t visit the high point location.
- LSLesharner SmithNov 3, 20251.0This used to be our favorite location and what I don’t like is being generalized with a TikTok hack that I didn’t even order. I ordered tacos and just want the cheese to be put on the tacos for a child who is picky eater and this girl wouldn’t allow them to make it that way. When it still had to be folded in the bowl to go anyway. Talking about her GM said they could put the tacos in a bowl, when I just got tacos Friday night the same way, they were put in the take bowl and I didn’t ask. Stupid, mind you I eat here 4 to 5 times a week because he loves it. I’ll rather spend with a location that is not generalizing adults with the TikTok bill crap.
- AGAnnabelle GartnerNov 1, 20251.0I've had issues twice at this location. The first time they didn't give me the guacamole I paid for, they gave me salsa Verde instead, which is not okay considering the gauc is 3 dollars now. The second time I got it delivered and the burrito was half the size that the chipotle burritos usually are- not kidding, it was like a children size burrito. I have been to many locations, but both times I have been to this Chipotle location, I have been given either the wrong items or just very tiny portions. I would also like to mention that the food here tasted more bland compared to other locations. They also didn't give me silverware or napkins either time, and the first time I got a bowl. I don't recommend going to this Chipotle, any of the other locations are probably better. Since chipotle is more expensive now too, don't waste your money here. The first time was a few months ago, versus today, so it doesn't look like there has been much improvement. Save your money.
- BRBrenda RomeroOct 30, 20255.0I just have to say Katlyn is absolutely AMAZING! Her customer service is beyond awesome. She’s so sweet, kind, and always makes you feel welcome and appreciated. You can tell she genuinely loves what she does, and that positive energy makes every visit so much better. I honestly love her! Chipotle is lucky to have someone like Katlyn — she truly deserves a raise for the way she treats every customer with care and a smile. 💖
- CSCarlissa SimpsonOct 24, 20253.0I did not like this Chipotle, food not ready had to wait on the meat, it was half done and too chewy
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on High Point Main St. offer?
Chipotle Mexican Grill offers customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced and wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 2313 N Main St, High Point?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle High Point Main St. provide online ordering and delivery options?
Yes, Chipotle offers online orders, in-store pickup, and delivery services through its app and website.
How can I contact Chipotle Mexican Grill in High Point for questions or catering orders?
You can reach them by phone at +1 336-886-8510 or email at NC.2665.HighPoint@chipotle.com.
Is Chipotle High Point Main St. LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
Where can I find Chipotle's menu and order online?
You can view the menu and order online at https://order.chipotle.com/ or visit their website at https://www.chipotle.com.
What nearby stores can I visit along with Chipotle High Point Main St.?
Nearby stores include Mattress Firm Highpoint North, Vitamin Shoppe, and Sleep Number, which offer a variety of home and health products.
Are there any nearby healthcare or urgent care centers close to Chipotle?
Yes, AFC Urgent Care High Point is nearby, which provides emergency room, hospital, and family practice services.
What other dining options are available near Chipotle on High Point Main St.?
Close to Chipotle, you can find Carter Brothers Barbecue Ribs & Catering and Starbucks for additional dining choices.
How can nearby locations such as Verizon or Truliant Federal Credit Union enhance my visit to Chipotle?
After enjoying your meal at Chipotle, you can conveniently visit Verizon for mobile needs or Truliant Federal Credit Union for banking services, both located nearby on Main St.