Chipotle Mexican Grill

3.9
572 reviews
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About

Mexican Restaurant
Chipotle High Point NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4008 Brian Jordan Pl, High Point, NC
27265, United States

Hours

Reviews

3.9
572 reviews
5 stars
305
4 stars
110
3 stars
40
2 stars
40
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Portion Sizes

There were numerous complaints about small portion sizes and inadequate protein in bowls.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall taste of the food.
  • NV
    Nia Valentin
    Nov 17, 2025
    5.0
    Food was delicious and fresh!
  • TL
    Travis Lopez
    Oct 21, 2025
    1.0
    My order was left behind the counter. No employees would finish it until we spoke up and it was handed to us cold. The employee claimed to "add extra chicken" but the order was for steak and absolutely did not add anything extra. They kept saying they didn't have my order when btw my name was up on the screen. And it was already halfway made when I walked in the door and then the manager walked away from it and I had to pull a different employee just to literally add sour cream and cheese and hand it to me after over 10 mins of standing while they waited on at least 8 other people. And the manager literally smirked at me when I asked them to help me finish the order And they were the one who kept saying they didn't have my order.
  • SP
    sudeepthi Prakash
    Oct 17, 2025
    1.0
    I ordered a Chipotle bowl last week, but the rice was overly salty. It seems like every time I visit, there’s always something not quite right with my order. Still, I keep giving them another chance for some reason.
  • KN
    Kimberly Newby
    Oct 15, 2025
    1.0
    Yesterday's chicken and last week's chips. No guacamole. Queso was disgusting and had the consistency of Crisco. Wasted $15. Will not be back. 👎🏼👎🏼
  • CM
    Carlissa Martin
    Sep 20, 2025
    1.0
    store opened at 10:45 but at 11:15 still did not have any food ready to serve. I stood there for 10 minutes before even being acknowledged and was just given a very unapologetic “sorry about your wait” obvious none of the employees even tried to pretend they care.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in High Point NC offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 4008 Brian Jordan Pl?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.