Chipotle Mexican Grill

3.9
577 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle High Point NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4008 Brian Jordan Pl, High Point, NC
27265, United States

Hours

Reviews

3.9
577 reviews
5 stars
307
4 stars
110
3 stars
40
2 stars
41
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold food, undercooked rice, and missing ingredients.

Service Issues

Many reviews highlighted poor customer service, including unfriendly staff, long wait times, and incorrect orders.

Cleanliness

Multiple customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, claiming they were small or inconsistent.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the freshness of the food on certain occasions.
  • SF
    Scott Fulton
    Dec 4, 2025
    5.0
    Without doubt the best Chipotle burrito I’ve ever had. The young man on the online order station should be training people to make this food.
  • SN
    Susan Neubauer
    Dec 1, 2025
    1.0
    Drove 45 minutes to get 4 large quesadillas and when I ordered at the counter I was told "you have to order large quesadillas on the website" WHAT? That is a huge waste of time. I was already standing there but if I wanted to order a large size I had to go thru the website? I went out to my car, spent 3 minutes trying to get the right location to populate and then left because that's absurd and you apparently don't want my business
  • NV
    Nia Valentin
    Nov 17, 2025
    5.0
    Food was delicious and fresh!
  • TL
    Travis Lopez
    Oct 21, 2025
    1.0
    My order was left behind the counter. No employees would finish it until we spoke up and it was handed to us cold. The employee claimed to "add extra chicken" but the order was for steak and absolutely did not add anything extra. They kept saying they didn't have my order when btw my name was up on the screen. And it was already halfway made when I walked in the door and then the manager walked away from it and I had to pull a different employee just to literally add sour cream and cheese and hand it to me after over 10 mins of standing while they waited on at least 8 other people. And the manager literally smirked at me when I asked them to help me finish the order And they were the one who kept saying they didn't have my order.
  • SP
    sudeepthi Prakash
    Oct 17, 2025
    1.0
    I ordered a Chipotle bowl last week, but the rice was overly salty. It seems like every time I visit, there’s always something not quite right with my order. Still, I keep giving them another chance for some reason.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in High Point NC offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 4008 Brian Jordan Pl?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.