Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times for food, often exceeding 20 minutes, with many expressing frustration over slow service.
Food Quality
While some customers praised the freshness and taste of the food, others complained about overcooked or stale items, particularly biscuits and chicken.
Customer Service
Reviews highlighted inconsistent customer service, with some staff being friendly and helpful, while others displayed a negative attitude and poor communication.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to dissatisfaction and the need for returns or corrections.
ED
Ed Daniels
5 days ago
1.0
Just bought a smootherd steak biscuit seasond fries and large fountain drink and found a piece of paper/plastic in my biscuit.
T1
Truly Devine 1
Dec 17, 2025
2.0
They are fairly quick BUT the food seems to go past hold time. Frys be too hard and end up throwing most of them away. I get busy time to cook a good bit but nobody likes paying for food thay thrybwaste majority of. The chicken comes out crunchy and overcooked. You cna tell because its dry and the flour isnt even on thr chicken just a brown speck. Prices went UP and Quailty went down. Thats a shame.
MA
Megan Angel
Dec 13, 2025
2.0
I'm pregnant so I'm craving spicy food. I've been going to Bojangles a lot lately but the workers in there .. especially the women are so hateful. They make you stand there for 5 to 7 minutes before they'll even take your order and then while bagging your food they just have a nasty attitude. I shouldn't have to apologize for asking for ketchup because they'll get mad if I ask. I just feel like I'd they don't like their job... They should go find another. Again, I love the food. But I feel very uncomfortable when going in and ordering. I would go through the drive-thru to avoid all this but usually almost every time I go I'm in my work vehicle and it won't fit in the drive-thru.
JS
Justin Seelal
Dec 9, 2025
1.0
I come to this one every once in a while and every time I come around 8-8:30 they never have any chicken. Literally ordered my whole combo with the automated voice, pulled up to pay and staff going to tell me “theres only one piece of chicken left” in the whole store. I said “cool, i’ll take it”. Staff member left and came back and said “actually, theres no more chicken🫥”. What do you meeeaaan?!??! Why yall still open?!?
My Girlfriend pulls up not too long ago around 8 orders her whole combo, goes to pay and they hit her with the same “We aint got no chicken ”😑.
All in all, when they actually have food it be fresh and the order is usually correct. Just find it crazy you don't have chicken an hour and a half before closing considering thats all you sell 🤷🏾♂️.
PH
Patricia Haley
Dec 1, 2025
5.0
The best staff EVER!! I haven’t stopped at a Bojangles in years because of the experience I’ve encountered.. but, my mind has changed once I walked into this location.. Greeted immediately Friendly, professional and engaging! Went in on Thanksgiving morning at 8:40am for my 2year old grand daughter called me and asked me to bring her some pancakes and bacon.. everyone was closed but Bojangles.. no happy about stoping here but…….
the staff working were unbelievably nice told them I need pancakes for my granddaughter because she wanted pancakes..well no pancakes here another cashier stated but we do have an awesome blueberry biscuit she may really like…. I ended up being sold on purchasing that also! Thank you ALL for making my experience a GREAT ONE! You are a fabulous Team that worked together with a smile and kept the inside and outside customers line moving and satisfied.. You ALL know who you are that worked that morning!! Kudos Team Westchester Dr
What are the dining hours for Bojangles at 2101 Westchester Drive?
Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM.
Does Bojangles have a drive-through, and what are its hours?
Yes, Bojangles has a drive-through open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.
What type of food does Bojangles serve?
Since 1977, Bojangles has served boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I order Bojangles food through an app?
Yes, you can order through the Bojangles app available on iOS and Android, or online at their order website.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment.
Does Bojangles offer catering services?
Yes, Bojangles provides catering options for your events and gatherings.
Is Bojangles wheelchair accessible and family friendly?
Yes, Bojangles has wheelchair accessible entrances and parking, welcomes families, and offers a children's menu.
What are some convenient nearby places to visit before or after dining at Bojangles?
Nearby, you can visit Starbucks for coffee, Westchester Cinema for entertainment, and Family Dollar or Burkes Outlet for shopping.
Are there banking facilities close to Bojangles at 2101 Westchester Drive?
Yes, several banks are nearby, including Suntrust Bank, Truist, Wells Fargo, and Latino Community Credit Union, useful if you need to handle banking during your visit.
If I am visiting Bojangles and need to fuel my car, are there gas stations nearby?
Yes, you can find bp America and Petro Express close to Bojangles for gas and convenience store needs.